Please select Into the mobile phone version | Continue to access the computer ver.
Phantom 3 Pro 2 beeps not linking HELP!
697 13 2018-8-26
Uploading and Loding Picture ...(0/1)
o(^-^)o
sierra_bravo
lvl.1
Offline

I was given this drone I've never owned a DJI drone and this is the state it was in when I got it. So I don't know what to do.
I've tried a firmware update but just get the continous beep and the log file says the update failed.
Here is a video of what happens when I turn on the AC and the RC.

Please any help would be greatly appreciated.


2018-8-26
Use props
DJI Natalia
Administrator

Offline

Hi, sorry for the inconvenience and trouble caused. Can you please try to format your micro SD card via computer? After that please try to download and update firmware again. Thank you.
2018-8-27
Use props
sierra_bravo
lvl.1
United States
Offline

DJI Natalia Posted at 2018-8-27 02:53
Hi, sorry for the inconvenience and trouble caused. Can you please try to format your micro SD card via computer? After that please try to download and update firmware again. Thank you.

I have formatted my sd card and tried to update the firmware to version 1.11.20 but each time it fails and giving me the constant beeping. I check the text file on the sd card and the message says the firmware update failed and it could be a corrupted file, but I only have one place to download the bin file.

https://dl.djicdn.com/downloads/ ... V01.11.0020.bin.zip

What else I can do?
2018-8-27
Use props
sierra_bravo
lvl.1
Offline

DJI Natalia Posted at 2018-8-27 02:53
Hi, sorry for the inconvenience and trouble caused. Can you please try to format your micro SD card via computer? After that please try to download and update firmware again. Thank you.


Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:11 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

[00015738]========== remo-con disconnect. boot(15) ============
[00015775]Packet [C:\P3X_FW_V01.11.0020.bin] detected, card sn [0x015b2b73].
[00015810]Packet upgrade start...

[00015847]Packet checking...
[00015883]Packet vlink 01.11.0020 <-> 01.11.0020.
[00015951]Done.

[00015987]Version checking[1]...
[00016050][03 06][00] v2.4.20.50 -> v2.4.20.50
[00016132][03 05][00] v34.2.0.9 -> v34.2.0.9
[00016174][04 00][00] v1.48.0.0 -> v1.48.0.0
[00016290][11 00][00] v1.8.0.0 -> v1.8.0.0
[00016412][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00016446][11 01][00] v1.8.0.0 -> v2.0.0.33
[00016528][12 00][00] v1.12.0.0 -> v1.12.0.0
[00016604][12 01][00] v1.12.0.0 -> v1.12.0.0
[00016679][12 02][00] v1.12.0.0 -> v1.12.0.0
[00016759][12 03][00] v1.12.0.0 -> v1.12.0.0
[00029294][15 00][00] device not detected.
[00029378][17 00][00] v1.1.1.7 -> v1.1.1.7
[00029495][17 01][00] v1.0.2.7 -> v1.0.2.7
[00029578][19 00][00] v1.0.8.96 -> v1.0.8.96
[00029615][01 00][00] v1.32.5432 -> v1.32.5432
[00029653][01 01][00] v1.32.5432 -> v1.32.5432
[00042191][08 00][00] device not detected.
[00042258][09 00][00] v4.1.0.0 -> v4.1.0.0
[00042293]Packet upgrade failed at version checking.
2018-8-27
Use props
DJI Natalia
Administrator

Offline

sierra_bravo Posted at 2018-8-27 07:43
I have formatted my sd card and tried to update the firmware to version 1.11.20 but each time it fails and giving me the constant beeping. I check the text file on the sd card and the message says the firmware update failed and it could be a corrupted file, but I only have one place to download the bin file.

https://dl.djicdn.com/downloads/phantom_3/20170706/P3P_FW_V01.11.0020.bin.zip

Hi, we're really sorry about this. Can you please try to use different Micro SD card for you to be able to update the firmware of your drone. Thank you.
2018-8-28
Use props
DJI Wanda
Administrator
Offline

sierra_bravo Posted at 2018-8-27 17:35
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

Hi. We apologize for the inconvenience. Did you try to calibrate the aircraft?
2018-8-28
Use props
sierra_bravo
lvl.1
Offline

DJI Natalia Posted at 2018-8-28 08:21
Hi, we're really sorry about this. Can you please try to use different Micro SD card for you to be able to update the firmware of your drone. Thank you.

I tried a different Micro SD card but got the exact same result as the other card.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.11.0020.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

[00014652]========== remo-con disconnect. boot(15) ============
[00014687]Packet [C:\P3X_FW_V01.11.0020.bin] detected, card sn [0x0d58404e].
[00014724]Packet upgrade start...

[00014764]Packet checking...
[00014801]Packet vlink 01.11.0020 <-> 01.11.0020.
[00014872]Done.

[00014909]Version checking[1]...
[00014984][03 06][00] v2.4.20.50 -> v2.4.20.50
[00015062][03 05][00] v34.2.0.9 -> v34.2.0.9
[00015106][04 00][00] v1.48.0.0 -> v1.48.0.0
[00015232][11 00][00] v1.8.0.0 -> v1.8.0.0
[00015347][11 01][00] v1.8.0.0 -> v2.0.0.33, firmware v1.8.0.0 not support.
[00015470][11 01][00] v1.8.0.0 -> v2.0.0.33
[00015551][12 00][00] v1.12.0.0 -> v1.12.0.0
[00015631][12 01][00] v1.12.0.0 -> v1.12.0.0
[00015727][12 02][00] v1.12.0.0 -> v1.12.0.0
[00015810][12 03][00] v1.12.0.0 -> v1.12.0.0
[00028358][15 00][00] device not detected.
[00028453][17 00][00] v1.1.1.7 -> v1.1.1.7
[00028572][17 01][00] v1.0.2.7 -> v1.0.2.7
[00028631][19 00][00] v1.0.8.96 -> v1.0.8.96
[00028667][01 00][00] v1.32.5432 -> v1.32.5432
[00028706][01 01][00] v1.32.5432 -> v1.32.5432
[00041245][08 00][00] device not detected.
[00041307][09 00][00] v4.1.0.0 -> v4.1.0.0
[00041345]Packet upgrade failed at version checking.
2018-8-29
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Reformat your card, try updating again, then relink the controller.
2018-8-29
Use props
sierra_bravo
lvl.1
Offline

DJI Wanda Posted at 2018-8-28 08:33
Hi. We apologize for the inconvenience. Did you try to calibrate the aircraft?

I can't calibrate the aircraft because I can't get the DJI Go app to connect to the aircraft.
The app only show the "How to Connect" button.
I've tried 3 different devices running 3 different versions of iOS

iPhone 8+ -> v11.4.1
iPhone 5c -> v10.3.3
iPad 2 -> v8.0

I've also tried multiple usb cables nothing is working.

When I turn the drone on I get the solid green light on the gimbal but the gimbal beeps DD--DD--DD
Also the light next to the RC Link button is on and red.
I've tried the steps to relink the controller to the aircraft several times but the light on the controller never goes to solid green it just flashes red & green as does the aircraft on the side.

I can post another video showing the relink process if needed.
What are my options at this point can I send the drone into DJI?
2018-8-29
Use props
sierra_bravo
lvl.1
Offline

ALABAMA Posted at 2018-8-29 06:53
Reformat your card, try updating again, then relink the controller.

I've reformatted two different cards. On both cards I tried updating and relinking several times none of this makes a difference. I get the exact same results each time.
2018-8-29
Use props
DJI Wanda
Administrator
Offline

sierra_bravo Posted at 2018-8-29 07:00
I can't calibrate the aircraft because I can't get the DJI Go app to connect to the aircraft.
The app only show the "How to Connect" button.
I've tried 3 different devices running 3 different versions of iOS

I see. If that's the case, we highly suggest to send it to our repair center and have it check. You may start up a case online: repair.dji.com
2018-8-29
Use props
sierra_bravo
lvl.1
Offline

DJI Wanda Posted at 2018-8-29 07:40
I see. If that's the case, we highly suggest to send it to our repair center and have it check. You may start up a case online: repair.dji.com

Ok I will start a repair case immediately, thank you for trying to help me.
2018-8-29
Use props
DJI Wanda
Administrator
Offline

sierra_bravo Posted at 2018-8-29 07:43
Ok I will start a repair case immediately, thank you for trying to help me.

Alright. Thank you for your understanding. Please let us know what will happen.
2018-8-29
Use props
rzboril2000
lvl.1
Flight distance : 910705 ft
Czechia
Offline

send me and i fixit.
2018-9-2
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules