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DJI Go crashes on P20 Pro when trying to use certain functions
781 2 2018-8-27
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djiuser_eWrSYYCFIN0b
lvl.1
Poland
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It's crashing for me on:
- recording 4k
- switching cameras
- selecting auto follow region
- using timelapse/hyperlapse

So pretty much for everything. I noticed that it rather does not crash when 1080p resolution is selected.

LOGS (one short and one long):


java.lang.RuntimeException: unlock failed
        at android.hardware.Camera.unlock(Native Method)
        at dji.pilot.phonecamera.c$d.handleMessage(SourceFile:210)
        at android.os.Handler.dispatchMessage(Handler.java:109)
        at android.os.Looper.loop(Looper.java:166)
        at android.os.HandlerThread.run(HandlerThread.java:65)



and

java.lang.RuntimeException: Unable to destroy activity {dji.pilot/dji.phone.preview.DJILPPreviewActivity}: java.lang.IllegalArgumentException
        at android.app.ActivityThread.performDestroyActivity(ActivityThread.java:5006)
        at android.app.ActivityThread.handleDestroyActivity(ActivityThread.java:5025)
        at android.app.ActivityThread.-wrap6(Unknown Source:0)
        at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1961)
        at android.os.Handler.dispatchMessage(Handler.java:109)
        at android.os.Looper.loop(Looper.java:166)
        at android.app.ActivityThread.main(ActivityThread.java:7377)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:469)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:963)
Caused by: java.lang.IllegalArgumentException
        at android.arch.lifecycle.g.d(SourceFile:254)
        at android.arch.lifecycle.g.b(SourceFile:305)
        at android.arch.lifecycle.g.e(SourceFile:326)
        at android.arch.lifecycle.g.b(SourceFile:137)
        at android.arch.lifecycle.g.a(SourceFile:110)
        at dji.phone.preview.DJILPPreviewActivity.onDestroy(SourceFile:448)
        at android.app.Activity.performDestroy(Activity.java:7588)
        at android.app.Instrumentation.callActivityOnDestroy(Instrumentation.java:1254)
        at android.app.ActivityThread.performDestroyActivity(ActivityThread.java:4993)
        ... 9 more
java.lang.IllegalArgumentException
        at android.arch.lifecycle.g.d(SourceFile:254)
        at android.arch.lifecycle.g.b(SourceFile:305)
        at android.arch.lifecycle.g.e(SourceFile:326)
        at android.arch.lifecycle.g.b(SourceFile:137)
        at android.arch.lifecycle.g.a(SourceFile:110)
        at dji.phone.preview.DJILPPreviewActivity.onDestroy(SourceFile:448)
        at android.app.Activity.performDestroy(Activity.java:7588)
        at android.app.Instrumentation.callActivityOnDestroy(Instrumentation.java:1254)
        at android.app.ActivityThread.performDestroyActivity(ActivityThread.java:4993)
        at android.app.ActivityThread.handleDestroyActivity(ActivityThread.java:5025)
        at android.app.ActivityThread.-wrap6(Unknown Source:0)
        at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1961)
        at android.os.Handler.dispatchMessage(Handler.java:109)
        at android.os.Looper.loop(Looper.java:166)
        at android.app.ActivityThread.main(ActivityThread.java:7377)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:469)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:963)


2018-8-27
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
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Hi there, sorry for the issues with the APP, may I have the model of your DJI product? What is your APP version? Did you try to re-install the APP?
2018-8-28
Use props
dreszczyk
lvl.1
Poland
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It's OSMO Mobile 2, I have the latest app from the Play Store - 3.1.43 (706_go3_official). I've tried to clean app cache in the app settings and in the android setting itself and also I've tried reinstalling the app from Play Store and the QR code in the manual.
2018-8-28
Use props
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