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No Image Transmission and drone drifting/not keeping altitude
697 15 2018-8-29
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fans3a6403a6
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Flight distance : 50925 ft
Portugal
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Weird issue here.

Yesterday  all of a sudden I keep on getting a No Image Transmission Signal. The Spark does a RTH and I need to restart the drone, the RC and the app for the image to return. I fly again and a few minutes later same issue. This happened multiple times. In the log the the flight seems to stop 1m27s and 0 meters but in fact this is when the transmission issue started and the drone did RTH. I know the battery was low which most likely initiated the RTH but curiously enough the image transmission error happened at the same time and already happened before when the battery was full and happened again when I put a full battery in (see last image).

Any idea how come this started happening? I can’t fly past a couple of minutes now and the image error happens. I am also not comfortable to go distances as the drone drifts.
2018-8-29
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Jakab Gipsz
lvl.4

Hungary
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New firmware?
2018-8-29
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Jakab Gipsz
lvl.4

Hungary
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Jakab Gipsz Posted at 2018-8-29 00:21
New firmware?

Roll back older!
2018-8-29
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Alex Batalov
lvl.4
Flight distance : 21105262 ft

Spain
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Downgrade your app version to the one that was working perfectly before.
2018-8-29
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fans3a6403a6
New
Flight distance : 50925 ft
Portugal
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How do I do that? I’m a newbie . Also, the previous version did also not store images on the phone although that’s a minor issue compared to latest.
2018-8-29
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DJI Paladin
Administrator
Flight distance : 318 ft

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Our apologies for the inconvenience. May I know what mobile device,firmware version and DJI Go 4 app version you are using. Did you receive an error message? If yes, kindly provide a screenshot of the error message.
2018-8-29
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Jakab Gipsz
lvl.4

Hungary
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fans3a6403a6 Posted at 2018-8-29 00:40
How do I do that? I’m a newbie . Also, the previous version did also not store images on the phone although that’s a minor issue compared to latest.

Connect everything as if you were flying. On the DJI Go4 app screen, press and hold the menu button (3 lines) and the firmware menu will come out of here. The battery will run full!
2018-8-29
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fans3a6403a6
New
Flight distance : 50925 ft
Portugal
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iOS 11.4.1
Firmware 01.00.1000
App version 4.3.0 (3187)
2018-8-29
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fans3a6403a6
New
Flight distance : 50925 ft
Spain
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Screenshot
2018-8-29
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fans3a6403a6
New
Flight distance : 50925 ft
Portugal
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Can’t share images somehow so here’s a DB link: https://www.dropbox.com/sh/wm1ccgo39gp830g/AAAyGmWXgR2QSgzAlJwrPChAa?dl=0
2018-8-29
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fans3a6403a6
New
Flight distance : 50925 ft
Spain
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DJI Paladin, what is done about this? I can’t fly properly and specifically booked a trip to this location I am at to video... sitting idle now
2018-8-30
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S0Retr0
New
Flight distance : 50423 ft
United States
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Same here. Extremely frustrating!
2018-8-30
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Alex Batalov
lvl.4
Flight distance : 21105262 ft

Spain
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You can try to rollback the drones firmware on DJI assistant 2 and rollbCk the RC firmware using DJI go 4 app by pressing the three lines at the top and holding them for like 5 sec after you release there will be an option to downgrade RC firmware.

Fly safe.
Alex.
2018-8-30
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bonits04 si my
lvl.1
Singapore
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same problem “no image transmision signal”
im so frustrated! i did downgrade and try restore factory defaults via dji assitant 2, but i gives me the same problem, i try on and off, restart, changed error (which is camera error), and even reformat memory card, and i have upcoming trip this december! so pls help me what to do?? thanks
2018-11-2
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bonits04 si my
lvl.1
Singapore
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how to fix this??
thanks
2018-11-2
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DJI Tony
Administrator

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bonits04 si my Posted at 11-2 21:56
how to fix this??
thanks

Hi, Thanks for the inquiry. Are you having the same issue? Did you ensure if there's a possible interference on your location that would possibly cut off your live feed? Please let us know for further assistance. Thank you for the support.
2018-11-6
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