Just unboxed my M2P and found this residue on/in the camera.
It feels a bit sticky but not glue sticky. It's definitely not water.
I will try to clean it with isopropyl alcohol and a lint free cloth and see if that helps.
Worried that the lens will be contaminated though but can't see if that's the case until I power up the drone.

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There is also white glue residue between the black plastic and metal frame as you can see in one of the pictures.

And I also have dents on the roll gimbal motor that exact matches the plastic parts behind it. They are also scratched. Guess if you're a bit careless when you mount the gimbal protector you will push back the gimbal so this happens.


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Will be interesting to hear what DJI reply with on the forums, I hope you get it sorted

Sloppy comes to mind.

Looks like this one slipped through proper QC

Dang guy, Sent that bad boy back ASAP and the mavic 2 pro that you deserve as a loyal consumer.

I say send it back, do not try to repair or resolve yourself

Agree, if it where mine, would definitely send it back. You might be able to clean the outside, but the inside of the camera is not seen. Lens fungus comes to mind, if wet and left for a long time.

Definitely send it back, you've got a dud and who knows what else might of slipped through the net. Feel bad for you dude.

Return and should get free battery for your troubles, not good enough.

Sorry for the inconvenience. I would recommend you contact our support team to start up a case:  (https://www.dji.com/support?site=brandsite&from=nav). You can provide your case number here in case you have further assistance about the case. Thanks for your support.

Well that's never good to see.  Hopefully it's an isolated event.