Kingram
lvl.4
Flight distance : 84085 ft
United States
Offline
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DJI Stephen Posted at 2018-9-4 14:18
Hi there, thank you for reaching out and we're sincerely sorry for the Inconvenience that you have faced. Regarding with that please give a try to touch the scratch if feels rough, it is recommended to reach out our one of support channel for have an assistance about it and follow the aftersales policy for product issues when dealing with the case. and again sorry for the Inconvenience.
From Leonn -Id assume DJI is going to address this in production with some foam or film over the problem area ? DJI Stephen can you inquire about this ?
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