Please select Into the mobile phone version | Continue to access the computer ver.
IMU calibration error in Go 4 V4.3.0 Procedure.
860 21 2018-8-29
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans5aee5495
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

Went to calibrate the IMU on my Mavic2pro and found the pictures of how to place the MP2 during each stage has an error in the pictures. Anyone else notice ? The stage when you place it with the MP2 facing vertically on its rear end is missing.


1. M2P on its "legs"
2. M2P on its side facing left.
3. M2P on its side facing right.
4. M2P on its rear end vertical, (This picture is not shown in Go4 v4.3.0 at stage 4, it shows it back on its legs)
5. M2P on its back.


Anyone spot this ?

2018-8-29
Use props
RickC
Second Officer
Flight distance : 478757 ft
Offline

Thank you!
2018-8-29
Use props
mardarethedog
Second Officer
Flight distance : 406604 ft
  • >>>
Canada
Offline

great find, thanks!
2018-8-30
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

Thank you for reaching DJI forum. Please provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.
2018-8-30
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

Thank you for reaching DJI forum. Please provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.
2018-8-30
Use props
djiuser_Fjzi1HQUOi4l
New

Offline

Same here. I thought I was going crazy
Screenshot_20180830-120214.png
2018-8-30
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

DJI Paladin Posted at 2018-8-30 09:19
Thank you for reaching DJI forum. Please provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.

Sorry I am not in a position to post a video. As per my post in this thread, the photograph in the DJI app GO4 4.3.0 "Calibrate IMU" at step 3/4 The image shows to place the M2P on its legs at a slight angle as per the photo posted above by djiuser_Fjzi1HQUOi4l, I believe this photo should show the M2P stood on its rear legs pointing vertically upwards. If you follow the photographs and position the M2P as instructed it fails to complete. If you put the M2P on its back legs vertically, then you get a Success calibration of the IMU.

The photograph is shown in the post by "djiuser_Fjzi1HQUOi4l" within this thread. Please have this corrected in the next version of DJI Go4.

2018-8-30
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

DJI Paladin Posted at 2018-8-30 09:19
Thank you for reaching DJI forum. Please provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.

The photo shows the correct calibration in previous Go 4 app, lower picture, and the incorrect photo in Go4 V4.3.0 in the top picture. Hope this helps.
20180830_205016.jpg
2018-8-30
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

DJI Paladin Posted at 2018-8-30 09:19
Thank you for reaching DJI forum. Please provide a short video showing the issue so that I can check it on my end. You can upload it by using google-drive or Dropbox and provide the link here. Thanks for your support.

The DJI Mavic 2 Pro tutorial video for IMU calibration shows the process correctly, unfortunately the DJI app Go4 V4.3.0 for Android has the error. As users follow the process in the app there will be confusion and result in an unsuccessful calibration.
2018-8-30
Use props
DJI Paladin
Super Moderator
Flight distance : 318 ft

Offline

Mavic57pro2 Posted at 2018-8-30 12:07
The DJI Mavic 2 Pro tutorial video for IMU calibration shows the process correctly, unfortunately the DJI app Go4 V4.3.0 for Android has the error. As users follow the process in the app there will be confusion and result in an unsuccessful calibration.

May I know what mobile/ tablet that you are using? Kindly back up your files and sync your flight records and then reinstall the APP. If the issue is still the same, please let me know so that  I can forward this issue to our R&D engineers.
2018-8-31
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

Samsung S8+, DJI Go4 4.3.0.Tried reinstall, still has the wrong picture during IMU calibration.
2018-8-31
Use props
DJI Tony
Administrator

Offline

Mavic57pro2 Posted at 2018-8-31 12:10
Samsung S8+, DJI Go4 4.3.0.Tried reinstall, still has the wrong picture during IMU calibration.

Hi, Thanks for the response. First, the position of the aircraft during the calibration on the 3 steps would not be the standing aircraft and it should be on the steps number 4. We will forward this concern to our engineers. Please the image for the correct position on the aircraft on 3&4 steps.





2018-8-31
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

DJI Tony Posted at 2018-8-31 13:10
Hi, Thanks for the response. First, the position of the aircraft during the calibration on the 3 steps would not be the standing aircraft and it should be on the steps number 4. We will forward this concern to our engineers. Please the image for the correct position on the aircraft on 3&4 steps.

[view_image]

Thanks Tony, that is EXACTLY what I pointed out in my FIRST post. Hopefully resolved in the next DJI Go4 app.
2018-8-31
Use props
Elmo
lvl.2
Flight distance : 36598 ft
Offline

I thought it was me not understanding the procedure correctly. I'm using a Samsung 6 and I'm getting the same issue  
2018-8-31
Use props
Elmo
lvl.2
Flight distance : 36598 ft
Ireland
Offline

DJI Tony, would it be possible to show images of all 5 correct positions clearly so as to avoid confusion.
2018-8-31
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
United Kingdom
Offline

Follow my steps in the very first post and you should get a Calibaration Successful.
2018-8-31
Use props
DJI Tony
Administrator

Offline

Elmo Posted at 2018-8-31 14:30
DJI Tony, would it be possible to show images of all 5 correct positions clearly so as to avoid confusion.

Hi, Thanks for your inquiry. You can check our video tutorial on youtube and notice the instruction on the app that will show on the video as well. Thank you for the support.

2018-8-31
Use props
Elmo
lvl.2
Flight distance : 36598 ft
Offline

Mavic57pro2 Posted at 2018-8-31 14:42
Follow my steps in the very first post and you should get a Calibaration Successful.

Thanks Mavic57. Going to try that now
2018-8-31
Use props
Elmo
lvl.2
Flight distance : 36598 ft
Offline

DJI Tony Posted at 2018-8-31 16:22
Hi, Thanks for your inquiry. You can check our video tutorial on youtube and notice the instruction on the app that will show on the video as well. Thank you for the support.

https://www.youtube.com/watch?v=rOWD_OfOROI

Thanks Tony
2018-8-31
Use props
Mavic57pro2
Captain
Flight distance : 2754088 ft
  • >>>
Offline

I think this is a problem with the Android version of DJI Go 4 V4.3.0. I have seen a YouTube video using IOS to calibrate the IMU and those pictures are correct for each stage.
2018-9-1
Use props
DJI Tony
Administrator

Offline

Mavic57pro2 Posted at 2018-9-1 02:26
I think this is a problem with the Android version of DJI Go 4 V4.3.0. I have seen a YouTube video using IOS to calibrate the IMU and those pictures are correct for each stage.

Hi, We have forwarded the concern to our engineers to see what seems to be the problem. Thank you for the support.
2018-9-3
Use props
DJI Tony
Administrator

Offline

Elmo Posted at 2018-8-31 23:06
Thanks Mavic57. Going to try that now

You're welcome. Please don't hesitate to reach us in any case you need our assistance. Thank you for the support and have a safe flight.
2018-9-3
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules