fansbdcf1513
New
United States
Offline
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Had an incident with my DJI Mavoc Air on October 31st, 2018. When I launched my drone in the “automatic take-off” mode, the drone motors shut off about 3 ft in the air, the drone then hit the surface and the arm snapped. Just to top it off, the flight records didn’t appear for that day. It is now January 16th, 2019 and I am STILL trying to get my drone repaired under their warranty addressed as a manufacturing error. The problem is they cannot see that the drone took off that day because the flight logs didn’t appear. I’ve been on the phone with multiple support team members, managers, and supervisors. DJI can’t fix my problem and are making me pay for the damages. There are no caches for the logs either. Is there any way I can get my flight logs to show up? |
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