yesterday i installed the newest update  for DJI GO 4 (version 4.3.0), and took the spark for a spin today, but no video signal, all the telemetry data is there though.

Could it be the GO 4 update, or  something else?

Regards.

Hi there, sorry for the trouble. May I know what mobile device/tablet you are using? Is there an error message? If there is, please provide a screenshot so that I can check it on my end.

Hi  I´m using a huawei p8 lite, and no error messages,  it has been working fine until today.

I tried to reinstall the new version of  DJI GO 4  (version 4.3.0)  but no difference.

I still have the feeling that the DJI GO update has something to do with it, as it was working fine before that.

Regards.

gaardhund Posted at 2018-8-31 03:31
Hi  I´m using a huawei p8 lite, and no error messages,  it has been working fine until today.

I tried to reinstall the new version of  DJI GO 4  (version 4.3.0)  but no difference.

May I know if your are  connecting the phone via WiFi or an OTG cable?

I suggest you downgrade to the previous version of the app that was working well for you and do not upgrade the app on this device ever again.

Fly safe.
Alex.

Good versions of the app for spark are 4.1.15 and 4.2.12

DJI Paladin Posted at 2018-8-31 03:57
May I know if your are  connecting the phone via WiFi or an OTG cable?

It´s WiFi.

I downgraded to 4.2.16 (the previous version that worked well for me) and still having issues even when connected to OTG using HTC M8

Alex Batalov Posted at 2018-8-31 04:06
Good versions of the app for spark are 4.1.15 and 4.2.12

Would that be DJI GO 4 for prducts before P4 ?

djiuser_q8KM2lWAEZqs Posted at 2018-8-31 04:46
I downgraded to 4.2.16 (the previous version that worked well for me) and still having issues even when connected to OTG using HTC M8

Where do i find it, i only see 2 versions of the DJI GO .

gaardhund Posted at 2018-8-31 04:49
Where do i find it, i only see 2 versions of the DJI GO .

Download from apkmirror.
And it’s the version after p4.

you need to enable installation from unknown sources on your device and disable auto updates in play market.

Fly safe.
Alex.

I will try to install the 4.1.15  right away, thanks for your help.

Regards.

I just installed the 4.2.12 version, and the video signal is back.

Thank you very much for helping out.

Regards.

gaardhund Posted at 2018-8-31 07:24
I just installed the 4.2.12 version, and the video signal is back.

Thank you very much for helping out.

Glad to help you out

Safe flying.
Alex.

gaardhund Posted at 2018-8-31 07:24
I just installed the 4.2.12 version, and the video signal is back.

Thank you very much for helping out.

I'm happy that you were able to fix the issue. Please let  us know if you have other concern. Thanks!

I will give it a try tomorrow.

And thanks again.

Regards.