One of the selling points on this was the feature of H2.65 Dlog-m but I have tryed everything and my videos are usless and will not run on windows help
I have top of the line HP Phoniex PC latest version of Windows and i7 4.0 gig GTX980 TI.
windows media player,photos, movies,vlc will not play the files it says codec problem . power media player will play them but is so choppy and bad its unusable.
I set it back to H2.64 and I can replace the videos again
what I read says windows nativly will playback H2.65 files
so can anyone help
I wanted this drone for the better color and drtail of H2.65 and Dlog-M
Mavice Pro 2

thanks
Philip

You need the codec.

If you search the windows store for h265 codec there are 2.  One paid, one "for device managers" which is free.  They're exactly the same.  Select the free one.

VLC will play them fine.

Edit:-

https://www.microsoft.com/store/productId/9N4WGH0Z6VHQ

gnirtS Posted at 2018-8-31 05:57
You need the codec.

If you search the windows store for h265 codec there are 2.  One paid, one "for device managers" which is free.  They're exactly the same.  Select the free one.

thanks you
that worked but the video is slow and jumpy what settings should I use to record to get smooth playback?
Philip

gnirtS Posted at 2018-8-31 05:57
You need the codec.

If you search the windows store for h265 codec there are 2.  One paid, one "for device managers" which is free.  They're exactly the same.  Select the free one.

The codec will not play on VLC, skips on windows photos,movies, and power media player but plays best on windows media player with just a little skipping
maybe I need change settings I think it was 4k 30 would 4k 24 help?

Only Intel Skylake CPU and beyond have h265 native support...dont know what version you have...

pgiinc00 Posted at 2018-8-31 08:12
The codec will not play on VLC, skips on windows photos,movies, and power media player but plays best on windows media player with just a little skipping
maybe I need change settings I think it was 4k 30 would 4k 24 help?

and should I use MP4 or MOV?

Doesn't matter.  Thats the container.  Your CPU may or may not have the capacity to playback the H265 smoothly  It depends what generation CPU it is.

FiShBuRn Posted at 2018-8-31 08:15
Only Intel Skylake CPU and beyond have h265 native support...dont know what version you have...

I7 6700k cpu 4.0 thats no?

gnirtS Posted at 2018-8-31 08:21
Doesn't matter.  Thats the container.  Your CPU may or may not have the capacity to playback the H265 smoothly  It depends what generation CPU it is.

and photos what res choice? I see no way to select what res photo your taking

FiShBuRn Posted at 2018-8-31 08:15
Only Intel Skylake CPU and beyond have h265 native support...dont know what version you have...

I have skylake I7 6700k I had to install the codec

I have installed everything successfully. but after that can you tell me the working on this? how should I make use of this?
HP customer service gives the service but they also not resolve my this issue.

Have you installed the codec?  Is your CPU Skylake or above?

I have just installed the codec and it works perfectly on my AMD Ryzen 5. No stuttering at all.

Windows 7 is the oldest version of Windows that you should be running if you want to have at least the illusion of security. would anyone tell me the solution of

You have to use MP4. On my i7 16gb RAM, Geforce 980Ti  MOV slow and jump.

i7 means nothing.  There are several generations of i7.  Only the very newest support h265 10 bit decoding.  Your PC spec is far from top of the line (GTX980 etc) so i guess its got a 7th gen or older i7.  So yes, they're going to be choppy.  
The codec to allow other software to play it (choppily most likely) is available free on the Windows Store.  Search for HEVC.

That said its not really a problem, D-Log footage HAS to be post processed to be usable so you dont just "watch" it for fun without that.  so after post processing, export as H265 and it'll be fun.  Make proxies to do the actual editing.

I have the same issue with my mac.

Is it possible to record in H265 DlogM then convert to H264 without loosing the 10 Bit colour?

gnirtS Posted at 2018-10-29 08:28
i7 means nothing.  There are several generations of i7.  Only the very newest support h265 10 bit decoding.  Your PC spec is far from top of the line (GTX980 etc) so i guess its got a 7th gen or older i7.  So yes, they're going to be choppy.  
The codec to allow other software to play it (choppily most likely) is available free on the Windows Store.  Search for HEVC.

I didn't write gtx980 just gtx980Ti and if you had a little idea about graphics cards then you would not write such things. i7 6700

p.s
this gtx980ti eats all 1060 and 1070 for breakfast

I have a seven year old i7 x980 based desktop that is more than capable hardware wise of playing HEVC files, and editing with real time transformations applied with a GTX1080 TI. Most editors are still steered towards CPU rendering but some utilise the GPUs nicely on top of that. It's as much down to software as hardware.

Some nice 4k HEVC 10 bit test samples here at various bit rates.

The "Films & TV" or MS "Photos" App's from MS Store (free) plays the 120Mb 4k HEVC 10 bit ample in above link very smoothly on my machine (as does the 400Mb/s sample) whereas windows media player can be a bit jittery.

rutacrew Posted at 2018-10-29 11:53
I didn't write gtx980 just gtx980Ti and if you had a little idea about graphics cards then you would not write such things. i7 6700

p.s

Right so a 6700.  A 6th generation i7.  One too old to support 10 bit H265 hardware acceleration.

A cpu that was out in 2015 - nowhere near cutting edge.

So your computer system is nowhere near top of the line.  The 6700 does not support hardware 10 bit HEVC decoding.  Hence its choppy.

Im still using  i7-5820K and there is no issues with H.265 ( mp4 ) playback or editing.
I have  GTX 980Ti too... Maybe the problem lays somewhere else ?

I don't have problem with mp4 ( H.265).The problem was with MOV.

I recorded a few recordings yesterday utilizing 4K HQ. I've taken a stab at playing them back with VLC, standard Windows 10 video player, Davinci Resolve, and my 4K brilliant TV - and they all have a similar issue. The video plays and looks delightful, however it delays like clockwork for about a second. It's unwatchable, clearly, yet I don't know what might cause it. In the event that I downsize it to 1080p, the playback is splendidly smooth. My PC is a Dell XPS 15 with a lot of RAM, a devoted illustrations card, and so on, and I'm endeavoring the play the .mp4 documents straightforwardly from my hard drive