I  talk to a online  representative but  the order still  hasn't been updated.
Is there a direct  number or someone that can help me?

Thank you,

Hi, Thanks for the inquiry. Please send your order number via PM and I will check this for you. Thank you for the support.

DJI Tony Posted at 2018-8-31 11:00
Hi, Thanks for the inquiry. Please send your order number via PM and I will check this for you. Thank you for the support.

Thanks for the reply but  I finally got it resolved.

fans050a3979 Posted at 2018-8-31 16:51
Thanks for the reply but  I finally got it resolved.

Hi, Thanks for your response. Glad that the concern has been resolved. Please don't hesitate to reach us in any case you need our assistance again. Thank you for your support.

I placed an order via online.  I was approved with affirm.  Upon completing my purchase, dji could not validate my address so the ordered was cancelled??  WHY??