Please select Into the mobile phone version | Continue to access the computer ver.
Battery problem MA?
497 15 2018-9-2
Uploading and Loding Picture ...(0/1)
o(^-^)o
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

Yesterday i was flying my MA and push on battery icon just to check. And see, that voltage are in red color. After that i look at the flight log. There is yelow color on cell 3. It starts on 7.59 min. Should i take worries? Is there a problem with cell 3?

https://www.phantomhelp.com/logviewer/NC74J5GQIN1UIV0H3KO8/

I have combo pack with three batteries. Two of them already has been changed by DJI because of defect. Are third battery is defective too?
2018-9-2
Use props
Optimus_Prime
Captain
Flight distance : 518048 ft
Vietnam
Offline

For safety,my suggestion is got replacement as soon as possible. It may be a defective battery.
2018-9-2
Use props
ivanop
Second Officer
Flight distance : 17037 ft
Colombia
Offline

what number of cycles has the battery?
2018-9-2
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

About 35 cyrcles.
2018-9-2
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

Cycles, sorry.
2018-9-2
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

The first and second battery was about 25 cycles. They landed drone on 14% and thurn it off after landing. One of them died soon. I got replace already. This is last battery from my combo pack. Probably i will send it back for check. I dont wont my drone fall from sky...
2018-9-2
Use props
DJI Wanda
Administrator
Online

Hi. We apologize for the inconvenience. Can you please provide a screenshot showing the problem?
2018-9-3
Use props
Amjad1983
Second Officer
Flight distance : 196660 ft
United Arab Emirates
Offline

much better to raise a case and get replacement , fly safe always
2018-9-3
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

DJI Wanda Posted at 2018-9-3 05:55
Hi. We apologize for the inconvenience. Can you please provide a screenshot showing the problem?

When i pushed on battery icon when fly, the voltage was below 11 volts and was ir red color. Thats all i remember. I cant make screenshot, because probably will not use this battery again and send it back.
2018-9-3
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

Make a video today. Please someone from DJI confirm that battery is defective so i can take it back to my dealer for raplacement.

[youtube]DH9sEfbAzck[/youtube]

2018-9-14
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

https://youtu.be/DH9sEfbAzck
2018-9-14
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

2018-9-14
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

Is voltage in red color accetable?

Somebody?
2018-9-15
Use props
HereForTheBeer
Captain
Flight distance : 5381368 ft
  • >>>
United States
Offline

Henrijs Posted at 2018-9-15 12:20
Is voltage in red color accetable?

Somebody?

means minor imbalance between cells. it happens..  as long as it self recovers it should be okay, i suggest completely draining the battery until turns off, you can do this by flying it till critical then landing it and letting it idel until its dies.. then plug it into charger and let it charge up completely..  that can help "recalibrate" things.  

if the imbalance was severe enough, the app will tell you there is a battery error and to find a safe place to land ASAP.. but that battery may not be long for this world.  need replacement after this winter.. maybe even during the winter depending how you fly
2018-9-15
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
Latvia
Offline

Thank U. I already drained it. Definitely get this battery for replace!
2018-9-15
Use props
Henrijs
Second Officer
Flight distance : 4194144 ft
United States
Offline

Get new battery from DJI
So finaly all 3 batteries from my Combo pack was defectives.
2018-10-31
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules