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Mavic Air "main controller data error" will not fly.
3758 4 2018-9-4
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HGSSMOKESHOP
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United States
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I am getting the above mentioned message and can not fly at all. It will start the gimbal cal @ 10% and never make any progress. It will go to IMU cal screen amd when I hit the start tab it does nothing. I have tried all my batteries and as far as I can tell everything is up to date. Thanks in advance for any help!
2018-9-4
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HGSSMOKESHOP
lvl.1
United States
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bump, trying to get this thing back in the air...
2018-9-5
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Sorry for the inconvenience. Kindly restore the settings to factory defaults using DJI Assistant 2. You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below. Thanks for your support.

2018-9-6
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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HGSSMOKESHOP Posted at 2018-9-5 02:48
bump, trying to get this thing back in the air...

If you already followed the post #3 and the problem is still the same. Kindly contact our support team to start up a case: (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of this issue and then the corresponding resolution would be provided, thank you.
2018-9-6
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HGSSMOKESHOP
lvl.1
United States
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Same problem still. Have not had time to address this issue in months. Was hoping to get some filming done over the holiday if it fixed it but no success. Will start a case now I guess?
2018-11-22
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