Hi Everyone

Just go my brand new Mavic Pro 2 and from the get go I have been receving the error message "Cannot take off - Navigation system error check redundancy state". I have tried refreshing the firmware as well as calibrating the IMU and compass. Did I just get a dead on arrival and should I just get it replaced?

Sounds like a DOA so yep, ship it back if you have exhausted the trouble shooting already.

Hi. We're sorry for the inconvenience and trouble caused. May I know where did you purchase your Mavic 2 Pro? I highly suggest you send it back for replacement. Should you have any question, please let us know. Thank you.

DJI Natalia Posted at 2018-9-5 07:08
Hi. We're sorry for the inconvenience and trouble caused. May I know where did you purchase your Mavic 2 Pro? I highly suggest you send it back for replacement. Should you have any question, please let us know. Thank you.

I purchased it online the D1 store in Melbourne Australia

DJI Natalia Posted at 2018-9-5 07:08
Hi. We're sorry for the inconvenience and trouble caused. May I know where did you purchase your Mavic 2 Pro? I highly suggest you send it back for replacement. Should you have any question, please let us know. Thank you.

I got it online from the D1 store in Melbourne Australia

Roamingskies Posted at 2018-9-5 14:19
I purchased it online the D1 store in Melbourne Australia

I see. I highly suggest you contact them for you to send it back for replacement. Again, I do apologize for the inconvenience.

Most likely a hardware issue.. Probably something as simple as a cable inside that came undone or something. I would return it to where you got it for a replacement new one.

It sounds like something wrong with GPS receiver , wouldn’t be the first time I’ve seen , it’s a tough break, hope you get sorted soon.