I have recently purchased a Mavic Pro 2 and needed to update it, I could not work out how to do it on the new Mavic even with me owning a few DJI products! Luckily i found some help guides online that were very helpful. I thought I would share with anyone else having these issues https://www.heliguy.com/blog/how ... ware-with-dji-go-4/
Our apologies for the inconvenience. If you're having an issue updating the firmware on the APP, kindly update it using DJI Assistant for mavic. You can download the software here: (https://www.dji.com/mavic-2/info#downloads) and follow the video tutorial below.