VasilisD
lvl.1
Offline
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I still can't believe that they shipped the order with a CAR! I don't know if I have to laugh or cry.
They sent it from London to Brussels...then to Budapest and from Budapest, for some reason, it got shipped with a car to make a 1500klm distance through 3 countries and then another 400klm to get to me.
But the outrage is that I mentioned at least 3 times to Dji how important is to get the drone on time (the promised) because I am leaving on a trip.
1) I told them that even before they shipped the package (They said no need to worry)
2) I told them the same day that the package got shipped (they said no need to worry I will get it in time)
3) I spoke with the support again after the package arrived in Budapest and it got stuck there for more than a day. They told me they are doing everything for me to get the package asap and that I will get it the next day. Well, to be honest, the first guy told me some no sense about the batteries and the air-control and then another excuse about the customs?? Then the second support member told that everything is fine xD.
So the next day I just called DHL and they told me that the package arrived in Budapest and they shipped it with a car!!!! A f Car! In 2018. This is the first time I hear this. So the package will do another 3 working days +1 working day to arrive at my town. At that time I will out of the country and I will not be able to get the order. I thought to try and change the address so a relative of mine receives the order but I will be able to open it 2 weeks after (when I get back) and I surely don't want to come by a surprise with a package that had to go through all this hassle to come from London to Greece (3 hours flight lol). I imagine if the support says so many lies and is so unhelpful with the easy things, what's going to happen if the package is damaged and I inform them, 2 weeks after.
Oh and another joke that I heard from the support. If the whorehouse is near to the delivery point then the package is getting delivered by car.....when he has already seen the crazy route from London.
What else I can say. I just blame myself that I ordered directly from Dji but I never thought that an official site can be so bad. |
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