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Factory reset & name ?
285 4 2018-9-10
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TonyFonagerDK
lvl.4
Flight distance : 245013 ft
Denmark
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HI there,

I just bought a used Mavic Air - the first thing i wanted was to factory reset it.

I read the forums here, and loaded up DJI Assistant - first I just clicked the "Factory reset" button, but without a positive result.

So I did a "refresh" of the current (newest) firmware and efter 5 minutes it was done.

But when I login via DJI Go 4 app, the aircraft still has a name and such - shouldnt all that be gone after a factory reset ?


2018-9-10
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DJI Paladin
Super Moderator
Flight distance : 318 ft

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Thank you for reaching DJI forum. Can you try to  go directly to the general settings of your APP and then go to the device name? You have to be connected to your aircraft when your trying to this option. Please let me know if you can change it from that option. Thanks for your support.
2018-9-11
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aliali10
lvl.1

Turkey
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Launch a web browser from a computer or mobile device that is connected to your network. Enter your cable modem or modem router's user name and password. ... Select ADVANCED. ... Click the Factory reset button. ... Click the OK button.
2018-9-11
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TonyFonagerDK
lvl.4
Flight distance : 245013 ft
Denmark
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DJI Paladin Posted at 2018-9-11 05:02
Thank you for reaching DJI forum. Can you try to  go directly to the general settings of your APP and then go to the device name? You have to be connected to your aircraft when your trying to this option. Please let me know if you can change it from that option. Thanks for your support.

I can go in and see the name - and change it yes.

But when I do a factory reset, my question was why the name was not removed ?
2018-9-11
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TonyFonagerDK
lvl.4
Flight distance : 245013 ft
Denmark
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aliali10 Posted at 2018-9-11 06:02
Launch a web browser from a computer or mobile device that is connected to your network. Enter your cable modem or modem router's user name and password. ... Select ADVANCED. ... Click the Factory reset button. ... Click the OK button.

I have no idea what you are talking about ? Why would I login into my (cable) modem and do a factory reset ?
2018-9-11
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