Gimbal Camera does not work, but output image.
Trying to replace the new camera does not disappear. The same symptoms.


How to fix it...?!


help me pls. T T

Could you please explain your problem in more detail? Without further information nobody will be able to help you.
I don't really seem to understand what's wrong. What do you mean with "gimbal camera does not work"?

show video of problem

Give us please more details on your problem

Gimbal does not work Can not be caribrate

Sorry but you won't get any help with this. Try to go in detail. We have no idea what's wrong.

Our apologies for the inconvenience. Kindly provide a short video showing the main issue so that I can check in on my end. You can use google-drive or Dropbox and provide the link here. Thanks for your support.

ahh. in overall status show camera error (erorcode x3)

saviour Posted at 2018-9-10 23:31
Sorry but you won't get any help with this. Try to go in detail. We have no idea what's wrong.

video is upload pls wait

DJI Paladin Posted at 2018-9-11 02:47
Our apologies for the inconvenience. Kindly provide a short video showing the main issue so that I can check in on my end. You can use google-drive or Dropbox and provide the link here. Thanks for your support.

video is upload pls wait

nixuspix Posted at 2018-9-10 22:49
Give us please more details on your problem

video is upload pls wait

Anoniem Posted at 2018-9-10 22:45
show video of problem

video is upload pls wait

oil Posted at 2018-9-12 00:35
video is upload pls wait

Alright, please keep us posted. Thanks!

DJI Paladin Posted at 2018-9-12 01:05
Alright, please keep us posted. Thanks!

plese see my video

oil Posted at 2018-9-12 02:02
plese see my video

Can you reset the settings to factory defaults and update the firmware by using DJI Assistant 2? You can download the software here: https://www.dji.com/mavic-air/info#downloads and follow the video tutorial below.


After that, calibrate the VPS