Ohhh... I just noticed that the SYNC-PROBLEM is back... this morning (Sept. 11th 2018) I was able to sync my flight-records on both my IPads... no problem. Now, just now, I wanted to sync all my flight records on my iPhone... I got a “SYNC FAILED. RETRY” message... this did not work.
Of course my internet connection is perfect and quick... of course I tried to sync 1 month and 6 months... this did not work, just like a few months ago...
So I would like to ask you and your engineers to check your servers.... that was also the same problem last time.
I was synching because I wanted to buy a Mavic 2 PRO....
regards, Dr. MJM (Max) Verdoes
e-Mail: mavs88@home.nl

Hi, we're sorry for the inconvenience caused. We will forward this concern to our R&D department for further clarification. Your patience and understanding is highly appreciated.

Also not syncing for me either.  Tried everything the same as CanonMax.  My internet is working perfect at 120MBPS for everything else.

Sync has been on and off for the past few weeks - sometimes it works, other times it does not work!

Try tomorrow. It should work by then.

Fly safely
Alex

Alex B. Posted at 2018-9-11 11:11
Try tomorrow. It should work by then.

Fly safely

Oh I just tried too early then... I’ll check again tomorrow...
Thanks for your contribution,

MAX

Which “tomorrow”, as in ‘where in the world’, because it’s still not working in the UK and it’s ‘tomorrow’ in China ??

STILL. Not working!

There were server problems quite a few time ago... then all worked really fine until yesterday... my time around 10:00 am I was able to sync but in the afternoon I got the FAILED message.

Spider223 Posted at 2018-9-11 10:06
Also not syncing for me either.  Tried everything the same as CanonMax.  My internet is working perfect at 120MBPS for everything else.

Well... my download is 230... but that’s not the problem... it’s DJI-servers... but I hope it will be OK soon.. last time that took more than a month... A pity.

Still not working. Not syncing for me either.

I just checked and it did work for me again...

Working again - sync’d both iPad & iPhone

And... again... it does NOT seem to work for me this AM... this is no good sign, DJI.... at least TELL us what you’re doing...
Thank you!

Are you able to sync now because I haven't been able to since about mid September?

djiuser_yVnSpUO3lG7W Posted at 2018-10-26 00:54
Are you able to sync now because I haven't been able to since about mid September?

Yes... it is no problem anymore... I can sync all flights with all three iOS products I own and use....
I hope you will be able to sync also soon...

I AM SORRY TO SAY.... but THE PROBLEM IS BACK

Have the same problem with  DJI go app on my ipad and on Phantom 4 Pro+ DJI app too! Mode SYNC ALL. Dec 21 2018.

ScreenshotDJIGO4

yes yes I also noticed that DJI must have problems with their servers and/or software... Since a little more than a week flight records DO sync.... but the process of synchronizing ends with "SYNC FAILED. RETRY"
I must say that this is really annoying....   
I wish DJI will FIX this very soon!!

Still not working!

yes it is a big pity that some things do not work as promised... such great products... no promised waypoints 2.0 for my Mavic 2 Pro... and this server problem.
My tablets, my internet connection, my drones, my Osmo+, my Osmo Pocket are all ok... but I still hope...

I think the servers at DJI still do have problems. Might even have been hacked.... just a few moments ago I checked the sync process and when synchronising  I got a message on my iPhone 8 if I would accept 4 photos  from someone I do not know...  I kindly ask DJI to take care of this problem... almost a month now...

Take care,

(Canon)Max

Issue seems to be back... I can’t sync my records and my flight time went from 10 hours to 3...