Please select Into the mobile phone version | Continue to access the computer ver.
Flight record sync fail
1287 25 2018-9-11
Uploading and Loding Picture ...(0/1)
o(^-^)o
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

I tried to sync my flight records but I keep getting a " Failed, Retry " message I even tried it on a different wifi but still the same results, is there a cure? I'm usion Ipad pro 10.5 and even my ipad mini 2 wont sync I get the same "Fail" message
2018-9-11
Use props
Hurley1718
Captain
Flight distance : 549295 ft
  • >>>
United States
Offline

Try a full logout of your account on your device and then re-login and see if that fixes the issue.
2018-9-11
Use props
Wired57
lvl.2
Flight distance : 2968002 ft
United States
Offline

Same issue sync failed. I logged out and back in, still not working. I even restarted iPad
2018-9-11
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

Hurley1718 Posted at 2018-9-11 10:10
Try a full logout of your account on your device and then re-login and see if that fixes the issue.

Nope, I tried that three seperate times the same thing happens , " Sync Failed. Retry" anything else ?
2018-9-11
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

I am having the same problem today.  Must be trouble with the DJI servers.
2018-9-11
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

ALABAMA Posted at 2018-9-11 11:30
I am having the same problem today.  Must be trouble with the DJI servers.

I figured it was something like that , as long as they're aware of it they can get around to fixing it..
2018-9-11
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Sometimes it takes a good while for some reason.
2018-9-11
Use props
Wired57
lvl.2
Flight distance : 2968002 ft
United States
Offline

Still broke
2018-9-11
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline


Yes , I tried two more times logging out each time with no success....
2018-9-11
Use props
Raimond Kollman
lvl.4
Flight distance : 2173517 ft
Netherlands
Offline

I also get this message. I wanted to check my new battery how it performed by syncing it automatically to Airdata. I just uploaded my flightrecords by hand for now.
As I read from former problems with this service, this can sometimes take a few days to get fixed. In the meantime, just stop flying your drone... ;-) (kidding!)
2018-9-11
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

its working now, much slower than normal but working
2018-9-12
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

Lickitysplit Posted at 2018-9-12 03:50
its working now, much slower than normal but working

But yes there's a but to this I flew using my ipad pro 10.5 which synced the records but when i synced my ipad mini 2 it completed the sync but the flights I flew yesterday were not present , and that " Growth Value " # thing was gone
2018-9-12
Use props
Wired57
lvl.2
Flight distance : 2968002 ft
United States
Offline

It did sync but was very slow. Tried to view on Airdata and they have a note that Dji is having server issues.
2018-9-12
Use props
ALABAMA
Captain
Flight distance : 10442687 ft
United States
Offline

Mine will now sync, but growth value is 0 and NO totals lol.  I must have flown backwards last night a loooooong way.
2018-9-12
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Our apologies for the inconvenience. This issue has been forwarded to our R&D engineers. I will update you as soon as I receive an update from them. Thanks for your understanding.
2018-9-12
Use props
Wired57
lvl.2
Flight distance : 2968002 ft
Offline

Looks like Dji is working but data to Airdata is not working.
2018-9-12
Use props
Wired57
lvl.2
Flight distance : 2968002 ft
Offline

Airdata working now
2018-9-12
Use props
Nebuchadnezzar
Captain
Flight distance : 3428747 ft
Spain
Offline

im updated after 10 tries todays lol
2018-9-12
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

Yes they fixed it , Good job DJI ... Now please fix the Crystalsky mess...
2018-9-12
Use props
Sayhelloforme
Captain
Flight distance : 8133219 ft
United States
Offline

It happened to me last night    I think it was a DJI GO server glich. Mine is working now.
2018-9-12
Use props
den232
lvl.2
Flight distance : 193730 ft
United States
Offline

I've been unable to sync inward to DJI for a couple days too ... cleared up as of Sep 12 AM.  Servers, for sure.
2018-9-13
Use props
frankj
lvl.4
Flight distance : 2467884 ft
  • >>>
United States
Offline

I'v been trying for a few days with no luck.
2018-9-23
Use props
Lickitysplit
lvl.3
Flight distance : 6804619 ft
United States
Offline

frankj Posted at 2018-9-23 09:50
I'v been trying for a few days with no luck.

It works on my IOS device, which mobile device do you use
2018-9-23
Use props
iamjustjohn
Second Officer
Flight distance : 995600 ft
United States
Offline

Mine seems to sometimes hang or stall on percentages of the sync process but once it clears that it usually syncs quickly. I use iOS devices and have never had a sync issue.
2018-9-25
Use props
djiuser_IJvMTe0ARchH
lvl.1

United States
Offline

I have been trying to sync since saturday with no luck. im using ios just updated the app, still not syncing. it gets to 99% then errors out. anyone have any idea? tried both on my iphon x and ipad mini 3 everything is updated i have restarted the devices, and tried logging out and then back in and no luck.

thanks,
2018-9-27
Use props
arslionz
lvl.1
Flight distance : 420433 ft
Pakistan
Offline

Synced today. It took time but syncs without an error on my iPhone 7 Plus - iOS12
2018-9-27
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules