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Hyperlapse Waypoint error messages>
515 16 2018-9-12
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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When trying to set up a Waypoint Hyperlapse I frequently received notifications when try to set additional waypoints, that the change in ginbal attitude was either "too big or too small".  This resulted in me having move the quad closer to the previous waypoint with less change in the gimbal angle or pitch change.


I have yet to find any explanation for these messages or the proper amount of gimbal deviation allowed between sequenial waypoints.  Has any one seen documentaion or figured this out on their own?


2018-9-12
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DJI Gamora
Super Moderator

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Hi, thanks for reaching DJI Forum. We do apologize for the troubles you had with the waypoints. However, I'd like to know if you already updated the firmware of your aircraft? We're here to help you. Thank you.
2018-9-13
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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DJI Gamora Posted at 2018-9-13 03:24
Hi, thanks for reaching DJI Forum. We do apologize for the troubles you had with the waypoints. However, I'd like to know if you already updated the firmware of your aircraft? We're here to help you. Thank you.

It has been updated many times, including the day before.
2018-9-13
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DJI Gamora
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parkgt214 Posted at 2018-9-13 05:01
It has been updated many times, including the day before.

Hi, may we ask for a screenshot of the error message that you encountered? Thank you.
2018-9-13
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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Tried again today, same messages.  Forgot to get screen shots will try later.
2018-9-19
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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DJI Gamora Posted at 2018-9-13 05:32
Hi, may we ask for a screenshot of the error message that you encountered? Thank you.

As can be seen from these pictures 5% orientation (whatever that means) can be "too big" and another waypoint cannot be saved.

10% can be "suitable" and be saved.

7% can be "too big" and not saved,

30% can be "suitable" and saved.

None of this makes sense to me without explanation.

Why is there no documentation for these functions.
2018-9-19
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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And yes, I updated the GO4 again and the Mavic 2 firmware again.
2018-9-19
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DJI Gamora
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parkgt214 Posted at 2018-9-19 16:25
And yes, I updated the GO4 again and the Mavic 2 firmware again.

Hi, thank you for providing me the screenshots. I am now able to forward this now to our engineers for us to doublecheck. I will let you know as soon as possible. We appreciate your patience. Thank you.
2018-9-20
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fans0eea3686
lvl.1
Flight distance : 1607 ft
United States
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I’m having exactly the same problem, is there a fix yet?
2018-10-7
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fans870c45b0
New

United States
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Same problem for me. Any fix yet? It didn't start happening until the latest update. Also wont let me go past 2 second timelapse.
2018-11-1
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Skyris
Captain
Flight distance : 109834 ft
Australia
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I am having this issue as well, Drone is up to date. Any news on a fix
2-25 22:08
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parkgt214
Second Officer
Flight distance : 668585 ft
United States
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I have had the same problem since day one.  I have asked about it before with no answer or explanation.  Pretty lame that DJI can't sort this out or at least explain it.
2-26 06:57
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DJPhantom
lvl.1

Dominican Republic
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DJI is very poor with fixing issues like this. They always follow the same routine of asking for screenshots and saying they will forward to the engineers and get back with a fix but I'm pretty sure this never actually ever happened. I have yet to see a thread on here where DJI got back to anyone with a fix for anything.
3-7 11:20
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Ralphhuttonthompson
lvl.3
Flight distance : 326419 ft
Canada
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Had the problem, June 2019, guess it’s not fixed yet. Did anyone find an explanation?
6-27 03:45
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ro_flyer
Captain
Flight distance : 4300838 ft
Brazil
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DJPhantom Posted at 3-7 11:20
DJI is very poor with fixing issues like this. They always follow the same routine of asking for screenshots and saying they will forward to the engineers and get back with a fix but I'm pretty sure this never actually ever happened. I have yet to see a thread on here where DJI got back to anyone with a fix for anything.

I agree with you...  I think those guys are paid for number of answers and not for the issues solved....  
I wasted a full battery trying to acheive an hyperlapse due to this error messages... Let's keep eye on this thread and see if the moderator come with  A REAL solution for this....
6-27 07:32
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ro_flyer
Captain
Flight distance : 4300838 ft
Brazil
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DJI Gamora Posted at 2018-9-20 03:01
Hi, thank you for providing me the screenshots. I am now able to forward this now to our engineers for us to doublecheck. I will let you know as soon as possible. We appreciate your patience. Thank you.

Do you have any info on that after almost 01 year past??
6-27 07:37
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Ralphhuttonthompson
lvl.3
Flight distance : 326419 ft
Canada
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I’m using the Smart Controller & I think it’s the last device to be updated. It does seem to have a few annoying quirks
6-28 04:09
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