I'm currently watching DHL tracking like a hawk for my mavic 2 pro, and I'm starting to get worried - it left shenzhen on the 11th, but I've not seen it check in at any other dhl centre en route yet. Do I actually need to worry? Or am I just a giant dork and a big kid on xmas morning counting the seconds here
No need to worry. This is normal.
It will reappear as soon as they unpack the big container holding the package – which can take some time. It was 3 days for me, but longer for some.
Hi there. Sorry for the inconvenience caused. Please don't worry, the status will be change once the custom receive your package. If you have further question, please let us know. Thank you.
Yup quite normal and nothing to worry about. Had a Ronin coming from Shenzhen, shipped last Saturday, tracking didn't move for 4 days no matter how many times I checked, it didn't move lol, It arrived in the UK Wednesday and overnight to Ireland and loaded onto delivery van Thursday morning and delivered no issues. Generally most of my gear has arrived from DJI within 6 days after shipping.
Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.
MFVideo Posted at 2018-9-14 11:56
Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.
We should both come back here and post when it shows up, share the joy .
In the meantime I'll be running the one battery I have through this zoom every forty minutes and dreaming of Haselblad cameras
my drone came 3 business days after ordering it on the release date. The Fedex tracking numbers still don't show that it was delivered. it will show up soon.
MFVideo Posted at 2018-9-14 11:56
Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.
Hello MFVideo, I am sorry for the trouble. Please check the status of your order from time to check the movement of the package. If you have any concerns please feel free to contact DJI support for us to help you further.
Hi MFVideo, Thank you for giving us an update. I am glad to know that you have received you DJI Mavic 2 pro. If you have any other concerns please do not hesitate to contact DJI support. We are here to help you. Have fun and happy flying.
Hi. AggieRC. Its great to know that finally, your drone has arrived. If you have any other concerns please feel free to contact DJI support for us to help you further. Have fun and happy flying.