Please select Into the mobile phone version | Continue to access the computer ver.
Shipping worries
2880 16 2018-9-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
AggieRC
lvl.2
Flight distance : 307310 ft
United Kingdom
Offline

Hello Everyone,

I'm currently watching DHL tracking like a hawk for my mavic 2 pro, and I'm starting to get worried - it left shenzhen on the 11th, but I've not seen it check in at any other dhl centre en route yet. Do I actually need to worry? Or am I just a giant dork and a big kid on xmas morning counting the seconds here

(delivery to UK, DJI Store Purchase)


2018-9-14
Use props
Corvus monedula
First Officer
Flight distance : 3550594 ft
Poland
Offline

No need to worry. This is normal.
It will reappear as soon as they unpack the big container holding the package – which can take some time. It was 3 days for me, but longer for some.
2018-9-14
Use props
AggieRC
lvl.2
Flight distance : 307310 ft
United Kingdom
Offline

Excellent, thank you Corvus .

This is my first order direct from DJI, all my other gear has been from local stockists so I didn't know what to expect.
2018-9-14
Use props
DJI Natalia
Administrator

Offline

Hi there. Sorry for the inconvenience caused. Please don't worry, the status will be change once the custom receive your package. If you have further question, please let us know. Thank you.
2018-9-14
Use props
M2Wair
Captain
Flight distance : 1142894 ft
  • >>>
Ireland
Offline

Yup quite normal and nothing to worry about. Had a Ronin coming from Shenzhen, shipped last Saturday, tracking didn't move for 4 days no matter how many times I checked, it didn't move lol, It arrived in the UK Wednesday and overnight to Ireland and loaded onto delivery van Thursday morning and delivered no issues.   Generally most of my gear has arrived from DJI within 6 days after shipping.
2018-9-14
Use props
A CW
Captain
Flight distance : 12583225 ft
  • >>>
United Kingdom
Online

It will normally take about 2 days to be delivered once it has arrived in the country - DJI's shipping is first rate in my experience.
2018-9-14
Use props
MFVideo
lvl.4
Flight distance : 7523 ft
United Kingdom
Offline

Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.
2018-9-14
Use props
AggieRC
lvl.2
Flight distance : 307310 ft
United Kingdom
Offline

MFVideo Posted at 2018-9-14 11:56
Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.

We should both come back here and post when it shows up, share the joy .

In the meantime I'll be running the one battery I have through this zoom every forty minutes and dreaming of Haselblad cameras
2018-9-14
Use props
Crown Out
lvl.2
Flight distance : 150945 ft
United States
Offline

my drone came 3 business days after ordering it on the release date. The Fedex tracking numbers still don't show that it was delivered. it will show up soon.
2018-9-14
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

AggieRC Posted at 2018-9-14 13:28
We should both come back here and post when it shows up, share the joy .

In the meantime I'll be running the one battery I have through this zoom every forty minutes and dreaming of Haselblad cameras

Thank you AggieRC, Thank you for the support. Please keep us updated.
2018-9-15
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

MFVideo Posted at 2018-9-14 11:56
Im in the same position. Mine was shipped out on the 11th too. Tracking is still saying “Departed Facility in SHENZHEN - CHINA”. Also feeling like a kid at christmas! Just hoping its here by Tuesday as im off on holiday Weds.

Hello MFVideo, I am sorry for the trouble. Please check the status of your order from time to check the movement of the package. If you have any  concerns please feel free to contact DJI support for us to help you further.
2018-9-15
Use props
MFVideo
lvl.4
Flight distance : 7523 ft
Offline

Finally getting some movement!
213675E5-01A4-4D07-8C62-DE3B73724116.png
2018-9-16
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

MFVideo Posted at 2018-9-16 23:09
Finally getting some movement!

Hi MFVideo, glad to know the tracking has been updated, it was delayed because of the clearance, hope you will receive it soon.
2018-9-17
Use props
MFVideo
lvl.4
Flight distance : 7523 ft
Offline

Mines just been delivered
26870416-B435-4BC4-8684-09A86B3B54D1.jpeg
2018-9-17
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

MFVideo Posted at 2018-9-17 05:37
Mines just been delivered

Hi MFVideo, Thank you for giving us an update. I am glad to know that you have received you DJI Mavic 2 pro. If you have any other concerns please do not hesitate to contact DJI support. We are here to help you. Have fun and happy flying.
2018-9-17
Use props
AggieRC
lvl.2
Flight distance : 307310 ft
United Kingdom
Offline

As has mine it's sat next to my desk in the shoulder bag ... I can't wait for the end of my shift
2018-9-17
Use props
DJI Diana
Administrator
Flight distance : 2408 ft

Online

AggieRC Posted at 2018-9-17 08:50
As has mine  it's sat next to my desk in the shoulder bag ... I can't wait for the end of my shift

Hi. AggieRC. Its great to know that finally, your drone has arrived. If you have any other concerns please feel free to contact DJI support for us to help you further. Have fun and happy flying.
2018-9-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules