DJI Assistant 2 for Phantom
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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Where do I get the verification code from ?

So I can come in to the program !

Enyone knows ?

I need to Recalibrate my Vision System , says a message in my DJI GO 4 app


Backend ?

Backend ?
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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2018-9-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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Our apologies for the inconvenience. Please turn off your firewall and Antivirus software and reinstall DJI Assistant 2 for Phantom. You can download the software using this link: https://www.dji.com/phantom-4/in ... te_search#downloads and follow the video tutorial below.
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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Thank you very mutch Paladin . God bless you
Now I will try the recalibration

I will let you know what happend , if I did make it or not

I hope I do
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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What do I do now ??

I connected the DJI Phantom 4 Adv ... again

What to do know ?
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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I switch of the Drone and the camera is not working now , so I need to recalibrate again

Lord , please help me
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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DJI Paladin Posted at 2018-9-15 04:35
Our apologies for the inconvenience. Please turn off your firewall and Antivirus software and reinstall DJI Assistant 2 for Phantom. You can download the software using this link: https://www.dji.com/phantom-4/info?site=brandsite&from=insite_search#downloads and follow the video tutorial below.
https://www.youtube.com/watch?v=mYSqz7R5zwI



I did do the whole calibration , swith of the drone and the camera was working , but gimbal dont work

So i switch of the drone again

Put it on again

Now am back to zero again. gimbal ad camera is not working

I will do the calibration again
2018-9-15
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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DJI Paladin Posted at 2018-9-15 04:35
Our apologies for the inconvenience. Please turn off your firewall and Antivirus software and reinstall DJI Assistant 2 for Phantom. You can download the software using this link: https://www.dji.com/phantom-4/info?site=brandsite&from=insite_search#downloads and follow the video tutorial below.
https://www.youtube.com/watch?v=mYSqz7R5zwI

I did recalibrate and it was correct , now camera and gimbal is still not moving or working ,

its better to send it on service
2018-9-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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fans5bc86a63 Posted at 2018-9-15 06:31
I did recalibrate and it was correct , now camera and gimbal is still not moving or working ,

its better to send it on service

Kindly try to restore the setting to factory defaults and update the firmware using DJI Assistant 2 for Phantom. After that, try to calibrate the VPS again.
2018-9-15
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DJI Paladin
Administrator
Flight distance : 318 ft

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fans5bc86a63 Posted at 2018-9-15 06:31
I did recalibrate and it was correct , now camera and gimbal is still not moving or working ,

its better to send it on service

If the issue persists after following the post #9, I would recommend you to contact our support team to start up  a case: (https://www.dji.com/support?site=brandsite&from=nav). We have the professional data analysis team who would do their best to find out the reason of the issue and then the corresponding resolution would be provided. You can provide your case number here in case you need further assistance. Thanks for your support.
2018-9-15
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fansd931f405
lvl.1
Flight distance : 8468 ft
United Kingdom
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Hi could any one give some advice.When I download assistant 2 for phantom 4 as +.I can't get passed the first screen any advice.
2018-10-16
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KEJ
Second Officer
United Kingdom
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Previously when I was trying to use the circles/dots to calibrate my Vision sensors via my iMac(Screen) it just wouldn't work.

https://forum.dji.com/thread-161504-1-1.html

So I used my old Sony laptop (windows 7 installed) I then installed Assistant 2  - few warning messages later(don't you love windows).

Calibrated the sensors on the drone with the laptop screen, job done & the error message has gone away.

I would be interested to know how many Apple users there are VS Microsoft ?
2018-10-16
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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Hello ; sent my Drone to DJI service in Holland

Now they say that they cant fix the re-clibrate vision system ??

So , I have to buy a new DRONE for 1100 Euros , when my DRone is working an can fly... the only problem is to re-calibrate the Vision system

DJI ..LOVE to make money on people
2018-11-22
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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Okey here we GO

I realy have bad luck with my drones , so now I have give up on them.

The Drone that DJI Couldent do a RE-calibrate on , Is now , stolen from DHL , on my way to my adress

DHL now gave me 200 us dollars back for my Drone ,

That realy sucks

So now ... no more DRONES for me
2018-12-19
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fans5bc86a63
lvl.2
Flight distance : 87749 ft
Sweden
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So from a Drone that was new , 6 months old , 20 hours of flytime ....a perfect Drone , my DJI Phantom4 Advanced , was my every day joy

1100 Dollars ...Drone , stolen from DHL and I get .... 200 us dollars from DHL

Wtf
2018-12-19
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