AndrewUK
lvl.4
Flight distance : 1403068 ft
United Kingdom
Offline
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DJI Tony Posted at 2018-9-23 13:44
Hi, We terribly apologize for the late response. I would recommend to restore factory defaults and refresh the firmware of your aircraft using the DJI Assistant, you can use this application to update the firmware of your RC as well. After using the application, please reboot the unit and re-link the RC to AC, recalibrate the IMU and the compass as well. Kindly check if there's enough GPS signal on your location, the environment should not be hazardous and turn off wi-fi or bluetooth on your device to prevent interruptions. You can use the link below for you to download the Assistant 2 to your computer.
https://www.dji.com/mavic-air/info#downloads
Hello, I am still having major GPS acquisition problems, sometimes it takes nearly 10 minutes even with a clear view of the sky.
I attempted to use DJI Assistant however it will not see my Mavic Air. Looking at the forums I see that DJI has done a major half a$$ attempt with this software because the drivers are not properly signed and do not install properly:
flq: Copying 'C:\Users\Andrew\AppData\Local\Temp\{5aa24396-3f27-e948-932a-58935397788b}\dji_vcom_driver11.inf' to 'C:\Windows\System32\DriverStore\Temp\{6d5d6a24-cbde-944f-8351-baa153d57334}\dji_vcom_driver11.inf'.
flq: Copying 'C:\Users\Andrew\AppData\Local\Temp\{5aa24396-3f27-e948-932a-58935397788b}\djidriver.cat' to 'C:\Windows\System32\DriverStore\Temp\{6d5d6a24-cbde-944f-8351-baa153d57334}\djidriver.cat'.
sto: {DRIVERSTORE IMPORT VALIDATE} 13:44:50.947
!!! sig: Driver package INF file hash is not present in catalog file. Filename = dji_vcom_driver11.inf, Error = 0xE000024B
!!! sig: Driver package appears to be tampered, and Code Integrity is enforced.
!!! sig: Driver package failed signature validation. Error = 0xE000024B
sto: {DRIVERSTORE IMPORT VALIDATE: exit(0xe000024b)} 13:44:50.961
!!! sig: Driver package failed signature verification. Error = 0xE000024B
!!! sto: Failed to import driver package into Driver Store. Error = 0xE000024B
I am not going through disabling driver signing in order to get this hacky software installed.
Further, I go to uninstall the software and it tells me "some elements have not been uninstalled and can be removed manually." I check the installation folder and see 343MB of your stuff still on my computer AFTER running uninstall. Seriously, this is VERY POOR QUALITY AMATEUR SOFTWARE and has left drivers and non-working junk littered on my system. Searched the driver install logs and manually removed all of this which was associated with this crapware install:
C:\Windows>pnputil -d oem37.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem142.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem144.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem145.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem148.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem159.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem80.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>pnputil -d oem158.inf
Microsoft PnP Utility
Driver package deleted successfully.
C:\Windows>
Therefore I would like to return my drone to have the GPS issue resolved and will create a case. |
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