Ordered on the 12th, shipped on the 17th I have track number biut it just says 'Departed Facility in  SHENZHEN - CHINA, PEOPLES REPUBLIC' its said that all week

Its my first drone / first order, I was excited about when I ordered how long, when will it be here!

I'm in the UK sad thing is JESSOP'S have them in stock now, I could have one from them tomorrow....

djiuser_lQfIy2XQC8tm Posted at 2018-9-21 05:49
I'm in the UK sad thing is JESSOP'S have them in stock now, I could have one from them tomorrow....

Hello, I am sorry for the trouble. Can you please provide me your order number for me to check the status of your order. Thank you.

DJI Diana Posted at 2018-9-21 07:34
Hello, I am sorry for the trouble. Can you please provide me your order number for me to check the status of your order. Thank you.

it is:  0448303095818

djiuser_lQfIy2XQC8tm Posted at 2018-9-21 07:36
it is:  0448303095818

I appreciate the quick reply. Let me check on your order. Once I have the result I will update you as soon as possible. Thank you for your patience.

DJI Diana Posted at 2018-9-21 07:42
I appreciate the quick reply. Let me check on your order. Once I have the result I will update you as soon as possible. Thank you for your patience.

Anything at all... your delivery seems to be a bit of a joke

djiuser_lQfIy2XQC8tm Posted at 2018-9-22 00:01
Anything at all... your delivery seems to be a bit of a joke

Sorry for the unpleasant experience. We're checking the exact status with the logistics team, there might be some delay due to the weekend, we appreciate your support and understanding.

DJI Susan Posted at 2018-9-22 02:44
Sorry for the unpleasant experience. We're checking the exact status with the logistics team, there might be some delay due to the weekend, we appreciate your support and understanding.

Yes the weekend that will be the reason...

djiuser_lQfIy2XQC8tm Posted at 2018-9-22 03:13
Yes the weekend that will be the reason...

Had to buy this to get me through the weekend, hope the Mavic 2 is better

djiuser_lQfIy2XQC8tm Posted at 2018-9-23 11:39
Had to buy this to get me through the weekend, hope the Mavic 2 is better

Hi there, we understand your concern and very sorry for the delay, we are verifying with the related team about its current status, but the confirmation may be delayed because of the Chinese Mid-Autumn Festival, we will keep you updated soon, please wait patiently, thank you very much for your understanding.

Just arrived this right now.... looks a bit better than my weekend drone! delivery is a bit lacking, anyway thanks:

djiuser_lQfIy2XQC8tm Posted at 2018-9-24 01:45
Just arrived this right now.... looks a bit better than my weekend drone! delivery is a bit lacking, anyway thanks:
[view_image]

Glad to know they have arrived, hope you have a great time on flying the drone.