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WHY IS IT TAKING DJI SO LONG TO GET BASIC ACCESSORIES TO MARKET
763 5 2018-10-1
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Between2tides
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United States
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It was great to get the Ronin S. But why is it taking DJI so long to get the basic accessories to market. Just being able to attach a monitor to the Ronin S has taken near 4 months now. It's difficut to watch competitors completely blow DJI away in this regard. It would be nice to consider DJI as the best not only in the product category but also as the company whose customer service as exemplified by how quickly they are able to get the accessories that make the product useful to market.

2018-10-1
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DJI Mindy
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Hi Between2tides, we are so sorry for the delay of the accessories and thanks for your attention, we will transfer your concern and push the related team to release the accessories as soon as possible, sorry for the inconvenience caused.
2018-10-1
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djiuser_ei4ZwPgewpOw
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India
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DJI Mindy Posted at 2018-10-1 18:55
Hi Between2tides, we are so sorry for the delay of the accessories and thanks for your attention, we will transfer your concern and push the related team to release the accessories as soon as possible, sorry for the inconvenience caused.

Most importantly it would be great, if you can put forward to launch thumb controller!
2019-3-20
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DJI Mindy
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djiuser_ei4ZwPgewpOw Posted at 3-20 10:38
Most importantly it would be great, if you can put forward to launch thumb controller!

Hi there, we have the plan to make it compatible with thumb controller, please note our website of the future update.
2019-3-21
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djiuser_ei4ZwPgewpOw
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India
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DJI Mindy Posted at 3-21 22:32
Hi there, we have the plan to make it compatible with thumb controller, please note our website of the future update.

Is it on process to make thumb controller compatible & will be available soon?
2019-4-4
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DJI Mindy
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djiuser_ei4ZwPgewpOw Posted at 4-4 04:42
Is it on process to make thumb controller compatible & will be available soon?

Yes, we are working on it but don't have an estimated date yet, please pay attention to our website, thank you.
2019-4-5
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