Richdon
lvl.3
Flight distance : 479045 ft
United States
Offline
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Well that really sucks for me. I bought the "vivid collection, the shutter collection, and the gradient collection" 2.5 weeks ago, and I haven't gotten anything. Not even an email telling me why they are late. I paid extra to have them expedited, and they where suppose to ship on the 22nd. To this day they are not answering my emails or sending my filters. I have a USPS label that is 2 weeks old and they have yet to drop them off to USPS. Now I look on Amazon and they are shipping from there the same day on some of the filters.
I have been a very patient customer but I do not understand why they refuse to answer my simple question. When will I see my filters? I even went the extra mile and told them about an extra set of controller stick they sent me, so that I can send them back to them. So here I am being a good honest customer, and they can't even answer a simple question for me.
If the filters are out of stock tell me that, but at the same time tell me why people that are purchasing after me are getting there filters and I am not.
And yes I too ordered directly from there website. I ordered on the 16th of September 2018.
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