RC disconnect to aircraft.
447 7 2018-10-3
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cyrenosa
lvl.2
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Philippines
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Hello,

The Mavic 2 Zoom RC disconnect to aircraft when you're away a bit.
I already update the firmware via DJI GO 4 App.


Is there any option?


2018-10-3
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UNsyncED
Second Officer
Flight distance : 1083392 ft
Australia
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Have you taken your M2Z for a flight yet?  When you go outside, I'm sure that it'll work better.

2018-10-3
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DJI Paladin
Administrator
Flight distance : 318 ft

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Our apologies for the inconvenience. I agree on post #2, kindly try to fly the drone outside in an open wide area with no interference. May I know if you receive an error message on you APP? If yes, kindly provide a screenshot so that I can check it on my end. Thanks for your support.
2018-10-4
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cyrenosa
lvl.2
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Philippines
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UNsyncED Posted at 2018-10-3 21:51
Have you taken your M2Z for a flight yet?  When you go outside, I'm sure that it'll work better.

https://www.youtube.com/watch?v=P7M9JtfVwQE

I already go outside and Take Off my drone, but when the aircraft away for a bit, the RC will disconnect. (Apologies for my basic English.)
2018-10-4
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Sato Zoom 2
lvl.4
Flight distance : 3172890 ft
United States
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Looks to me like he's standing there with the antennas pointed directly at the aircraft.  Is the signal connection so fragile that it could be interrupted from such a close range?
Not trying to be sarcastic, but sincerely wondering.   I have the same trouble with my M2 Zoom........
2018-10-4
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UNsyncED
Second Officer
Flight distance : 1083392 ft
Australia
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Sato Zoom 2 Posted at 2018-10-4 03:23
Looks to me like he's standing there with the antennas pointed directly at the aircraft.  Is the signal connection so fragile that it could be interrupted from such a close range?
Not trying to be sarcastic, but sincerely wondering.   I have the same trouble with my M2 Zoom........

The only reason why I suggested that he went outside is because you don't know what electromagnetic interference he is experiencing in the building.
2018-10-4
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UNsyncED
Second Officer
Flight distance : 1083392 ft
Australia
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Hi Cyrenosa,

I was just looking in the background of your video, and it looks like you are a retailer of DJI drones (I'm sure that I counted close to 10 DJI Phantoms).  Why don't you send it back to your supplier if the drone has an issue.
2018-10-4
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Alex B.
Second Officer
Flight distance : 21105262 ft

Spain
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What device do you use to fly the drone?

Fly safely
Alex
2018-10-5
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