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70D not working with IR
7410 22 2018-10-5
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Tnap22
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Australia
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Hi there,

Has anyone else had any issues trying to get their 70D to work? I can't get the IR to work to save my life.

It's plugged in and pointing at the camera but none of the buttons seem to work except the joystick.

Thanks!
2018-10-5
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DJI Natalia
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Hi there. I do apologize for the inconvenience caused. However, 70D is still under the development plan. As of the moment, you can do physically balanced and stabilize and were still looking into possibilities of bringing more features to more camera models. Kindly check the attached image below for reference. You may also check this on our website. Should you have further question, please let us know. We're here to help. Thank you.

2018-10-5
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Tnap22
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DJI Natalia Posted at 2018-10-5 09:49
Hi there. I do apologize for the inconvenience caused. However, 70D is still under the development plan. As of the moment, you can only do physically balanced and stabilize and were still looking into possibilities of bringing more features to more camera models. Kindly check the attached image below for reference. You may also check this on our website. Should you have further question, please let us know. We're here to help. Thank you.

[view_image]

So essentially what you're saying is I can't use any of the smart features with the device as well due to the cable not working? I just paid $1100 for a stabiliser that only stabilises?
2018-10-7
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DJI Natalia
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Tnap22 Posted at 2018-10-7 01:12
So essentially what you're saying is I can't use any of the smart features with the device as well due to the cable not working? I just paid $1100 for a stabiliser that only stabilises?

Hi, I will forward this concern to our R&D department for further clarification. Your patience and understanding is highly appreciated.
2018-10-7
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Oleksandr Biezmienov
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Mexico
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DJI Natalia Posted at 2018-10-7 08:45
Hi, I will forward this concern to our R&D department for further clarification. Your patience and understanding is highly appreciated.

Please advise if you have any update on this issue above?
I am using Mark III and very happy with Ronin, but for certain kind of shoots I need to use 70D and it woks only as an expensive stabilizer...
I am looking forward to hear from you shortly!
ps/ the last firmware in Assistant - doesn't resolve the issue too.
2018-10-21
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fansdb6ff1f7
Second Officer
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United Kingdom
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What I cannot understand with the issue of the numerous cameras that the Ronin S does not support is why it is never mentioned in any of the numerous online video reviews. None of the reviewers mention that the great majority of cameras or camera/lens setups do not work.
2018-10-21
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Oleksandr Biezmienov
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Mexico
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DJI Natalia Posted at 10-7 08:45
Hi, I will forward this concern to our R&D department for further clarification. Your patience and understanding is highly appreciated.

Please advise if you have any update on this issue above?
2018-11-4
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DJI Natalia
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Oleksandr Biezmienov Posted at 11-4 13:23
Please advise if you have any update on this issue above?

Hi, we will let you know once we have the update for the Canon 70D for the Ronin-S. Your patience and understanding is highly appreciated.
2018-11-4
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Ontwo
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Belgium
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With my Canon 80D the record button doesn't work (after calibration, after app install) In the same time, some youtubers made it work on 80D.
Can you help ?
2018-11-5
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raphael_bellizzi
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I used the 70D with the Ronin with the IR cable. You need to enable the 2 second time on the camera. This feature enable the IR-Remote control.

You also have to set in the Ronin App the camera to Canon and that's it. It worked smoothly even for timelapses.
2018-11-5
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Tnap22
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raphael_bellizzi Posted at 11-5 19:07
I used the 70D with the Ronin with the IR cable. You need to enable the 2 second time on the camera. This feature enable the IR-Remote control.

You also have to set in the Ronin App the camera to Canon and that's it. It worked smoothly even for timelapses.

I tried doing this and had no luck with it.

Seems like it’s very tempromental.
2018-11-5
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DJI Mindy
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Tnap22 Posted at 11-5 23:37
I tried doing this and had no luck with it.

Seems like it’s very tempromental.

Hi Tnap22, raphael is correct, Canon 70D supports RSS-IR cable, the record button should work, please make sure the firmware has been updated to the latest version and point the infrared light to the camera's receiver vertically, the distance should be 1-3cm, you can use the small hook and loop strap to secure the RSS-IR control cable to the gimbal.
Then please select the Canon camera in Create--Camera Control of the APP. GTScreenshot_20180926_164321.png
2018-11-6
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Tnap22
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Yeah I've got the latest software on the Ronin S but I'm using the 70D. I've tried with the cable in too and on the remote settings for 2 second control.
2018-11-6
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DJI Mindy
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Ontwo Posted at 11-5 06:25
With my Canon 80D the record button doesn't work (after calibration, after app install) In the same time, some youtubers made it work on 80D.
Can you help ?

Hi Ontwo, please check my post in 12#, thanks.
2018-11-6
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DJI Mindy
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Tnap22 Posted at 11-6 02:13
Yeah I've got the latest software on the Ronin S but I'm using the 70D. I've tried with the cable in too and on the remote settings for 2 second control.

How about the firmware of your camera, is it the latest version? Please don't forget to select the right camera model in the APP.
2018-11-6
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raphael_bellizzi
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DJI Mindy Posted at 11-6 01:15
Hi Tnap22, raphael is correct, Canon 70D supports RSS-IR cable, the record button should work, please make sure the firmware has been updated to the latest version and point the infrared light to the camera's receiver vertically, the distance should be 1-3cm, you can use the small hook and loop strap to secure the RSS-IR control cable to the gimbal.
Then please select the Canon camera in Create--Camera Control of the APP.[view_image]

Exactly. Mine worked like this picture. Remember that the IR receiver from the camera is on the grip not the other one close to the lens. That one is just a light focus assist.

Mine worked with the cabe touching the receiver from the camera. It must be really pointed to the sensor horizontaly (like her photo).
2018-11-6
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DJI Mindy
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raphael_bellizzi Posted at 11-6 11:09
Exactly. Mine worked like this picture. Remember that the IR receiver from the camera is on the grip not the other one close to the lens. That one is just a light focus assist.

Mine worked with the cabe touching the receiver from the camera. It must be really pointed to the sensor horizontaly (like her photo).

Hi raphael, yes, it is very important to mount the cable properly, thanks for sharing.
2018-11-8
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Ontwo
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Belgium
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DJI Mindy Posted at 11-6 03:20
Hi Ontwo, please check my post in 12#, thanks.

Thanks for this clear answer. Indeed it works now. Thanks admin
2018-11-13
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DJI Mindy
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Ontwo Posted at 11-13 02:45
Thanks for this clear answer. Indeed it works now. Thanks admin

Glad to hear that, hope you have a great time with Ronin-S.
2018-11-13
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pravmr
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United States
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The IR cable did not work with 80D to begin with. Had to go to the ronin app on the phone --> create --> camera --> select canon.
2019-4-21
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DJI Mindy
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pravmr Posted at 4-21 10:33
The IR cable did not work with 80D to begin with. Had to go to the ronin app on the phone --> create --> camera --> select canon.

Hi pravmr, that is correct, when using IR cable, we must select the corresponding camera model in the APP first, we apologize if there is any inconvenience caused.
2019-4-22
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sodardanayr
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United Arab Emirates
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Tnap22 Posted at 2018-11-6 02:13
Yeah I've got the latest software on the Ronin S but I'm using the 70D. I've tried with the cable in too and on the remote settings for 2 second control.

Hi Tnap22. Were you able to connect your 70D with the gimbal successfully? I also use Canon 70 D and I tried to connect the IR cable and followed the instruction above but it did not work for me.. Any update from you guys?
2019-7-24
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Chris Rahaman
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Guyana
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Hi, will there ever be an update for the Ronin s with the Canon 70d?
2019-11-27
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