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M2Pro wont update
664 9 2018-10-8
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SimonDobbins
lvl.3
Flight distance : 204610 ft
United Kingdom
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So im Trying to update my new M2pro but it constantly says failed no connecion try restarting device, but it does have one a connection? Nothing works, not downloading via wifi or 4g.. The controller updated finejust not the aircraft !! help
2018-10-8
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Wachtberger
Captain
Flight distance : 261509 ft
Monaco
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I would recommend you doing it with DJI Assistant 2 for Mavic 2: https://www.dji.com/mavic-2/info#downloads
You need to update the Mavic, the RC and all batteries as well as Fly Safe Databases.
2018-10-8
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Kingram
First Officer
Flight distance : 84085 ft
United States
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Are you using the DJI Go  App or or DJI Assistant  on your computer , the assistant works better.
2018-10-8
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msinger
Captain
Flight distance : 183694 ft
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United States
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2018-10-8
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Celsus
Captain
Flight distance : 196594 ft
United Kingdom
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I have just activated my MP2 using DJI assistant 2, it took longer than I expected.  Try updating using using a PC or MAC DJI Assistant 2 as the WIFI option may not be as reliable due to interference. Hope this helps.
2018-10-8
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SimonDobbins
lvl.3
Flight distance : 204610 ft
United Kingdom
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yea using app, ill try with the pc now..
2018-10-8
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fans0f4577ea
lvl.4
Flight distance : 2587500 ft
United States
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Does assistant 2 work for both Mavics? I downloaded the software for the original Mavic. Do you have to download another version for the Mavic 2?
2018-10-8
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DJI Stephen
Super Moderator

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Thank you for reaching out and we're very sorry for the trouble. Regarding that all the reply post is correct you can give a try to use the DJI Assistant 2 in your Pc for updating the firmware. You can download the DJI Assistant 2 here https://www.dji.com/mavic-2/info#downloads
2018-10-8
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SimonDobbins
lvl.3
Flight distance : 204610 ft
United Kingdom
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Thanks guys, assistant 2 worked.  Not ideal but got the job done.  
2018-10-8
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Celsus
Captain
Flight distance : 196594 ft
United Kingdom
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SimonDobbins Posted at 2018-10-8 09:45
Thanks guys, assistant 2 worked.  Not ideal but got the job done.

I tried the DJI GO4 update once. I have never bothered again as I found the updates to be more reliable using the assistant 2. Glad to hear it worked for you.
2018-10-8
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