DJI Mindy
Administrator
Offline
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Hi Jimmy, we are so sorry to know the warranty service cannot be provided since the gimbal has been out of the 6-month warranty period according to the DJI after-sales policy no matter what may cause the issue, but your frustration with our policy and the customer support will be escalated to the appropriate team to follow up, we will have someone to contact you about the further resolution, please wait patiently, thank you. |
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