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X5S (manual) focus problem
618 1 2018-10-11
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Hi guys and anybody at DJI!

We are wildlife filmmakers and fly an inspire2 on two pilots on CSUs.
We use the X5S own 15mm lens and an Olympus 45mm.
We never had problems with these lenses before but after around 25 hours flighttime (in total)
suddenly we cannot use the quick infinity focus button on the manual focus slider anymore. Only the
quick macro button works. If I press the quick infinity button the slider jumps back to macro. And the infinity button only available if i slide the slider a bit towards infinity.
(If i slide the slider i can adjust the focus to infinity properly.)
I tried with both lenses (calibrate them properly as done hundred times before) but always the same.
I updated everything to the newest (the inspire2 - together with the X5S, the controllers, the CSUs) but did not help.

Any idea what we can do?

We are on location and it would be very necessary to have this function back as in wildlife
filming there is not always enough time to slide the slider to infinity.
(yes, there is a reason why we do not use AF instead of Manual!)

thnx in advance

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Thanx DJI for the fast reply  and proper solution (nothing for 3 month)!
With the latest update which came out just a couple days ago our problem with the automatic infinity focus disappeared.
DJI GO 4 not rulz at all!

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