hallmark007
Core User of DJI
Flight distance : 12400594 ft
Ireland
Offline
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Roundhouse_ Posted at 2018-10-19 00:57
totally amazed??!
yeah me too, for buying a 1000 euro drone that worked perfectly fine until recent update! i also had zero problems before, it seems highly unlikely that is is not 500 firmware that is the culprint for me. Just because you dont have any problems doesnt mean someone else cant have them
Look while I may take a pragmatic view, I do so from experience, if you take those who had problems with Yaw drift on .400, they waited 5 months for a FW fix, with many .500 helped and overall.500 has been good for most, so that now leaves those now on .500 having Yaw problems, are they best advised to wait what could be another 5 months for a fix, which as we have seen no fix for all in .300, .400, .500, and if it were the case of 5 months (which is not unusual for FW update) then we are now faced with the fact that many waiting will now be out of warranty, so little or no comeback if no fix comes in next FW update.
Yes many will say that FW needs to be rushed through for those having problems now, but the reality is much different, FW fix doesn’t and won’t come quick, others here will say it should and that’s fine, but it’s not going to happen the way things are now.
So how do you make dji realize that they can no longer allow customers to put up with problems with their aircraft.
Well you can come on this forum complain whinge moan throw your toys out of the pram, and then wait 5/6 months hoping for a fix that may never come, and believe me you will get plenty of support from both those with no interest in MavAir and those genuinely having problems with their Mavic Air. Or you can simply create a ticket send your drone back and tell dji that you want a drone that works like the majority of MavAir already flying out there. This approach will also have a much more impact on how dji both treat FW updates and how they treat their customers.
This process is available to you and others under warranty, you can choose to wait or be progressive that’s up to you. |
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