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Mavic Pro and goggles won’t link
838 3 2018-10-20
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fans7cfdbe61
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Said it was updating update froze, Mavic remote and phone all work when link goggles no connection. Putting Mavic in bind mode or button whatever just stays stuck and controller keeps saying connecting but googles say make sure Mavic is ready to link something to that nature. Please help
2018-10-20
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DJI Natalia
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Hi, sorry for the inconvenience caused. Can you please try to refresh the firmware of your DJI Goggles and your drone? After that, please try to re-link again. Please see the attached video tutorial below for reference. Should you have further question, please let us know. Thank you.


2018-10-20
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fans7cfdbe61
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DJI Natalia Posted at 2018-10-20 15:28
Hi, sorry for the inconvenience caused. Can you please try to refresh the firmware of your DJI Goggles and your drone? After that, please try to re-link again. Please see the attached video tutorial below for reference. Should you have further question, please let us know. Thank you.

https://www.youtube.com/watch?v=mo1ki0_SfF4

Goggles won’t update
2018-10-20
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DJI Susan
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Thanks for getting back to us. Just to verify, is there any error message when the Goggles' firmware update failed? Could you clarify which step are you stuck with and upload the screenshot for better assistance? Alternatively, you may download the DJI Assistant 2 from the corresponding product page, reinstall and update again to check. Please keep us updated on the latest progress, thanks so much!
2018-10-22
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