Replaced snapped gimbal ribbon after crash, still have issues
422 1 2018-10-22
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paulgreeny83
lvl.1
United States
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Hi.

Had a crash, drone still flew but received no image from camera.  Ribbon cable was snapped but camera transmission cable was fine.  Replaced the ribbon cable, still getting no image, and getting "gimbal gyroscope error" and "gimbal obstructed" - could this be a drone issue, or a camera issue?  Wondering if I should pay to replace the camera.

Thanks.


2018-10-22
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DJI Tony
Administrator

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Hi, sorry for the mishap. I would recommend sending it into our repair facility or with one of our recommended repair service as the warranty has been voided due to replacing the internal parts of the drone. Please see the link below for you to check our recommended service center.

https://www.dji.com/service/repair/centers
2018-10-22
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