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Connection issue using OTG Cable
1618 13 2018-10-23
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Aaron Avila
Captain
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Anyone have ideas why when using the OTG Cable, why the r/c and aircraft become disconnected intermintedly? Airplane mode is on.

Phone is a Samsung Galaxy Note 4

It used to work flawless. Maybe a firmware update did it because older phone. Maybe?

I like using the OTG Cable because video doesn't studder like when using wifi.

I can't afford a newer Apple at this time.
2018-10-23
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Wanbli
lvl.4
Flight distance : 39741 ft
United States
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I have the same issue, except I have NEVER been able to get it to connect! Even sent it in for warranty repair!
2018-10-24
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nmac
First Officer
Flight distance : 256 ft
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Aaron, did you connect it in the right order? As I have read and never used yet have seen that one needs to connect all in a certain order. Yes I seen that it used to work for you but sometimes many forget some, Yes I am one but on flying check all before flying. I also had some very odd issues that I still am looking into but mine is good once more.
2018-10-24
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nmac
First Officer
Flight distance : 256 ft
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Forgive as I am going through much now but forgot to say that I had a connection issue not only with my spark but also my Tello.  I could connect to my RC  and fly but phone would not connect.  WIFI showed and tried to connect and froze on both.  This was after I checked and seen I had a update on phone.  Soon after another phone update and all is good now.

I do believe many problems are not with drone software but when the phone gets updated.
2018-10-24
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Droffarc
Second Officer
Flight distance : 292054 ft
South Africa
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Hi AV
My otg settings:
Phone on
set location on,    wifi off,    airplane mode on (so calls can be made)
Phone off  (Android 6.0)
RC on, AC on - green light on RC
cable into phone
phone is off
cable into RC, immediately phone comes on and asks - share files - selected

can be tested by pulling the cable out - immediate disconnect

go fly.....

Note: my cable consists of 2 parts, always put Sony cable into phone. Make sure snug fit.

Works every time.
Hope this helps.
Go Enjoy!
2018-10-25
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Haggi
Captain
Flight distance : 2470276 ft
Norway
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Just gonna quote my own post..
Remember, OTG cable is directional...

https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=145075&pid=1318397

I still do it like this.. on my Android.

2018-10-25
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NRRTRAINS 85
Second Officer

United States
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try this
DJI SPARK START UP
REMOVE THE RUBBER BATTERY SAFTY CLIPS
OPEN PHONE TURN WI-FI &BLUE TOOTH OFF
START UP SPARK, START RC WAITE FOR GREEN LED
OPEN DJI GO 4 APP, PLUG IN OTG CABLE
DJI GO 4 APP READS CONNECTED
CHECK SATELLITES 10 OR ABOVE
GO TO COMPASS AND SET RED ARROW POINTER
MAKE SURE IT POINTS THE WAY THE SPARK IS FACING
TAP GO FLY. SET HOME POINT
2018-10-25
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Tentoes
Captain
Flight distance : 584944 ft
United States
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I've had that problem when the cable wasn't plugged in well.

I keep the phone connected to the remote all the time, except while charging. Just works. It's an old, cast-off iPhone.
2018-10-25
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djiuser_ZgO0eSpnKqOR
lvl.2
Flight distance : 12041 ft
Italy
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I have a problem with the otg connection!
If I follow the suggested order (spark, rc, otg),  the phone connects and disconnects continuously!
Instead, if I turn on the rc, then I connect my phone via otg... the otg connection works but, when I turn on the spark and it connects to the rc, my otg connection stops and starts continuously!!
What's wrong???
2018-10-27
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Matteo D.
lvl.2
Flight distance : 12041 ft
Italy
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djiuser_ZgO0eSpnKqOR Posted at 2018-10-27 12:43
I have a problem with the otg connection!
If I follow the suggested order (spark, rc, otg),  the phone connects and disconnects continuously!
Instead, if I turn on the rc, then I connect my phone via otg... the otg connection works but, when I turn on the spark and it connects to the rc, my otg connection stops and starts continuously!!

I solved my problem just refreshing the firmware via dji assistant 2!!!
2018-10-29
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Steve C.
lvl.1

United States
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I've not been able to get the OTG cable to do anything but charge the remote from the phone's battery.
2018-10-29
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Matteo D.
lvl.2
Flight distance : 12041 ft
Italy
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Matteo D. Posted at 10-29 01:44
I solved my problem just refreshing the firmware via dji assistant 2!!!

No!!! I didn't solve anything!!! the otg connection problem has returned!!!
I cannot connect my phone via otg when rc and ac are connected together!!!
Any ideas???
Thank you!
2018-11-2
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Matteo D.
lvl.2
Flight distance : 12041 ft
Italy
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Steve C. Posted at 10-29 22:14
I've not been able to get the OTG cable to do anything but charge the remote from the phone's battery.

otg cable are directional! try to use it in the other direction! ;-)
2018-11-2
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Teen Mike
lvl.2
Finland
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Steve C. Posted at 2018-10-29 22:14
I've not been able to get the OTG cable to do anything but charge the remote from the phone's battery.

Try to plug it the other way. And if you have adapter, the adapter has to be from RC, not phone.
3-28 07:15
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