Hi,

Anyone else having an issue with the raw files not being saved to the SD card? When trying to use the Super Resolution on the zoom out sometimes allows it to be shot in RAW but most of the time only jpeg. Is this normal? I have shut down the app during flight and have had no change in options. It again only allows shots in 4:3 in Super Resolution, is this normal?
Sorry but it's my first drone.

Thanks in advance.

Hi, sorry for the troubles that it caused. May I know what mobile device are you using? Would it be possible if you can provide the firmware version and your app? Have you tried to change the image format into raw files to see if there will be changes? You may refer to the image below as your reference. Please keep us posted. Thank you.