The app keeps prompting notification that asks me to verify phone number of mainland china. I tried reinstalling the app or even switch to a newly created account but it still keeps promting. The drone is essnetialy useless now. Any people have the same issue? If yes, how to fix it?

Iphone or android?,  are "enable Amap" and "Calibrate Map coord(for china )" off? in your general settings

Hi there, our apologies for the inconvenience. Please provide your APP version, exact mobile device model and ios/android version that you are using. Kindly provide a screenshot of the error message so that I can check it on my end. Thanks for your support.

DJI Paladin Posted at 2018-10-29 02:03
Hi there, our apologies for the inconvenience. Please provide your APP version, exact mobile device model and ios/android version that you are using. Kindly provide a screenshot of the error message so that I can check it on my end. Thanks for your support.

Thanks for the reply!

I am using iPhone X with IOS 12 and the DJI app is the latest version (4.3.3). My Mavic Pro has the latest firmware: v01.04.0500.

It's not an error message, but a window that keeps asking me to link a phone number from mainland China. I think the app got confused with users that are not from China even though I have GPS location set to be ON.

Jos A Posted at 2018-10-29 01:22
Iphone or android?,  are "enable Amap" and "Calibrate Map coord(for china )" off? in your general settings

I have the iPhone X with IOS 12. The  problem is that  I cannot even get to the general settings. The moment I enter the Mavic Pro device, the phone linking page pop up and I cannot do anything else but "send verification code"

Does this happen even when you start up your Mavic Pro outside in a location where it's able to get a good GPS connection? If so, try reinstalling DJI GO.

msinger Posted at 2018-10-29 03:26
Does this happen even when you start up your Mavic Pro outside in a location where it's able to get a good GPS connection? If so, try reinstalling DJI GO.

I tried to fly both inside and outside with good GPS connection. I have also tried reinstalling the default DJI app but still no luck : (

Have you tried with wifi and or data turned off on your phone?

Far_North Posted at 2018-10-29 04:56
Have you tried with wifi and or data turned off on your phone?

I did three tests:

I. Wifi-on, indoor, no cellular service (Result: Asking for linking phone number)
II. Wifi-on, outdoor, no cellular service  (Result: Asking for linking phone number)
III. Wifi-on, indoor, with cellular data  (Result: Asking for linking phone number)

The only thing I haven't tried is
Wifi-on, outdoor, with cellular data
and it's because I was in a rural area with no signal. I can try it some time in a service covered location while outdoor and see how it goes.

OK. I tried to fly the Mavic Pro with an iPad and somehow the promoted error disappeared. Guess I have to stick with it for now

Since  the iPhone X with IOS 12 just came out, has it been tested by DJI, and on the approved list?  Need a DJI admin to step in here on that one.  Thanks!

Lonesome Crow Posted at 10-29 14:35
Since  the iPhone X with IOS 12 just came out, has it been tested by DJI, and on the approved list?  Need a DJI admin to step in here on that one.  Thanks!

I fly with a iPhone X with iOS 12 and have experienced no issues what so ever.