Spartan DJI
lvl.1
Flight distance : 170974 ft
United States
Offline
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DJI Natalia Posted at 11-2 09:47
Hi there, we're sorry for any inconvenience caused. Can you please try edit different video so we can check if you will have the same issue? Please keep us posted for further help. Thanks.
I have tried another new iPad with 128 GB of memory and the latest iOS & DJI GO 4 release.
I get exactly the same outcome. I will detail the steps below in hopes that you can reproduce the issue and help solve this.
I import a 4 minute video off the Mavic Air SD card into the iPad Albums
I start the DJI GO 4 application and go into editor and the top Album tab
I click on the top left import icon and chose local videos
I find the Imported Mavic Air videos that had been imported from the SD card
I picked only one 4 minute video and click on the blue import tab at the bottom
I proceed to click on the imported video under my album tab and then click on the CLIP button at the bottom of the screen
I choose several clips from the 4 minute movie ( i have tried long clips and short clips)
I click on save on the top right and save as new footage.
I get a new screen that says creating your video. Please wait outputing videos and it goes thru 10%, 20%, 30% and then before 40% it stops and crashes.... I loose everything!
Please help, I am unable to create clips from my movies |
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