So I flew 4 times today with 4 different batteries, but when i sync my records only three flight records showed up.  Where/how Can I find the fourth(in my case the first flight) 4th record?

You mean you have a whole session lost/not showing in the app? That's weird

xagoras Posted at 11-3 15:03
You mean you have a whole session lost/not showing in the app? That's weird

Yup and it was an 18,000 ft flight one way

Hi Lucas775. Good day and I am sorry for the trouble caused. May I know what is the model of the mobile device that you are using and what is the model of the drone as well, please? For us to check the compatibility of the device to the drone. Thank you.

DJI Stephen Posted at 11-4 08:32
Hi Lucas775. Good day and I am sorry for the trouble caused. May I know what is the model of the mobile device that you are using and what is the model of the drone as well, please? For us to check the compatibility of the device to the drone. Thank you.

Hello Stephen, I am using an apple ipad pro with the latest upgrade and I only have one app in the device which is the DJI go 4 app and im using the M2pro.  I flew six times yesterday and only 5 records Im showing.  Really disappointed since the missing record is the time I flew 18,000 ft one way and I hit RTH and landed with no problem.

My last Mavic 2 Pro flight did not record or sync. 2 flights - different places and only the first flight recorded. Pictures and video were saved onto Micro Sd - nothing in video editor either - shows “No videos’ but still photos show fine - iPhone X. All latest firmware. No problems until last flight. Last flight was 2nd November. Could it be DJI servers? There was a battery change between flights. Never had any issues until now.

DJI Stephen Posted at 11-4 08:32
Hi Lucas775. Good day and I am sorry for the trouble caused. May I know what is the model of the mobile device that you are using and what is the model of the drone as well, please? For us to check the compatibility of the device to the drone. Thank you.

Any ideas?