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new multi cable and zoom issues
467 1 2018-11-6
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ronin-spielberg
lvl.1
France
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i Purcashed the cable espacially for the zoom . and it was indicated that:
"The optical zoom can be controlled through the Ronin-S Focus Wheel (only applicable for lenses with a built-in power zoom, such as the Sony E PZ 18-105mm F4 G OSS)"

which means my SONY E PZ 28-135mm f4 G also falls into that catagory. but after reciving the cable the zoom control was just horible, it stops and goes all the time not consistent with my movments, extremly slow if it ever decides to zoom, i think i need to spin it around 20-30 times at best to zoom all the way in. litterly unusable and a waste of money.

please fix it and let me know if im doing anything wrong
2018-11-6
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DJI Susan
Administrator
Online

Hey ronin-spielberg, we're sorry for the troubles. This issue will be optimized in the future firmware update, we'll release on our website as soon as it is ready, thank you for your support and patience.
2018-11-7
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