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Mavic Air not saving footage to android phone
698 3 2018-11-8
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Frank8006
lvl.1
Malaysia
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Recently I have a problem of out of sudden, my mavic air is not saving the footage to my mobile phone automatically, for which I usually use them to share with my friends via whatsapp or wechat. I was wondering if it is due to the recent fitmware update or other setting problem. Can someone help me?
2018-11-8
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DJI Gamora
Super Moderator

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Hi Frank8006, thanks for reaching DJI Forum. We do apologize for the troubles you had recently, May we ask if you recently switch SD cards? If so, have you formatted the SD card? May we ask for the brand or make of your mobile device/tablet you are using?  I will be posting some of the supported SD cards and mobile devices/tablet below. Thank you.




2018-11-8
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Frank8006
lvl.1
Malaysia
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I was using my Samsung C9 Pro for more than half a year without problem. I just found the problem after I updated to the latest DJI firmware two days ago. I did not change my SD card too.
2018-11-8
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Alex B.
Captain
Flight distance : 4622680 ft

Spain
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Check in the options if you have enabled video cache to the device!

Flysafely
Alex
2018-11-8
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