DJI CARE exchange Guarantee
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Krrisstoff
Second Officer
Flight distance : 1725610 ft
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Poland
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Hello I have a question. Since when is the warranty calculated after replacing the drone under dji care? From the date of purchase of the first or its activation or from the activation of a new drone which I received as part of dji care? Thank you in advance for your answer.
2018-11-9
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DJI Susan
Administrator
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Hi Krrisstoff, if the unit was replaced under DJI Care Refresh, it will inherit the previous warranty period, instead of extension, please kindly note and understand. For the DJI Care Refresh, it will be transferred to the replacement, hope this helps.
2018-11-9
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A CW
Captain
Flight distance : 13864580 ft
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United Kingdom
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I believe from the date of first activation.
2018-11-9
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Krrisstoff
Second Officer
Flight distance : 1725610 ft
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Poland
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So despite the fact that I received a completely new drone as part of a guarantee, the guarantee counts from the first one I bought?
2018-11-13
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