reclaimednj
lvl.2
Flight distance : 7260 ft
United States
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DJI Natalia Posted at 11-9 10:03
Hi, sorry for the inconvenience caused. Just to clarify, may I know if the firmware is updated to the latest version? If yes, can you please try to refresh it via DJI Assistant 2? If the issue persists, please do perform gimbal auto-calibration. If still no luck, I'm afraid that you may consider sending the unit in. You may contact our support for a further help at http://www.dji.com/support. Thanks for your understanding.
It's running the latest firmware v. 01.00.0100 for aircraft and controller. GO 4 on Crystalsky is running 4.3.0.
I did do a gimbal calibration before taking off this morning but it did not correct the issue...
I guess I will see what I can do in DJI Assistant.
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