Hello. Good day and I am sorry to know that you are having issues in connecting to you DJI Spark. I will be posting an official DJI tutorial video on how to link your DJI spark. I hope this can help. Please keep us posted on the updates. Thank you.
You are very much welcome. If you have any other concerns please feel free to post it here at DJI Forum. We are here to help you. Have a safe and happy flying always.