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problem with DJI Assistant 2 For Mavic v2.0.4
4205 17 2018-11-15
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ignacio chw
lvl.1
United States
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i have try many things , like uninstalling , several times . turn off the firewall , and a bunch more of thing but the assistant still  in waiting for backend to boot up  , and then start being really slow , i have try to connect the controller  and the drone with dji cable and another cable and nothing changed , sorry for my english .
2018-11-15
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Sky Carrier
Captain
Flight distance : 590102 ft
Netherlands
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So what exactly is happening? And on what platform are you installing it?
2018-11-15
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ignacio chw
lvl.1
United States
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im using windows 10 , 64 bits .
2018-11-15
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ignacio chw
lvl.1
United States
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nothing is happening , i start the assistant  and stays waiting for the backend to boot up and i cant make nothing more  
2018-11-15
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ignacio chw
lvl.1
United States
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2018-11-15
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DJI Tony
Administrator

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Hi, sorry for the troubles that it caused. Have you tried to delete and re-install the app? Did your drone turn on while using this application? Do you have a different computer to use for us to check? Please keep us posted on the latest progress. Thank you for the support.
2018-11-15
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ignacio chw
lvl.1
United States
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yes i try delete and re-install ,  i dont have another computer , what you means with turn on while using this application ? the application not allow me to do anything , its to slow  
2018-11-15
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Vendex
First Officer
Flight distance : 14953146 ft
Bulgaria
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Try running the program with Run as administrator ... option - right mouse button click/menu on the icon dji assistant 2 for mavic
2018-11-15
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CanonMax
First Officer
Flight distance : 6486677 ft
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Netherlands
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The only way to make the DJI Assistant 2  work on a PC running Windows 10 is to boot the PC with the option to allow to install NON DIGITAL SIGNED drivers. You can find a lot of instructions on YouTube... then the Assistant 2 v. 2.0.4 will work flawlessly!

Take Care!~

(Canon)Max
2018-11-16
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Sky Carrier
Captain
Flight distance : 590102 ft
Netherlands
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Also check if there is no virus or firewall software blocking some ports
2018-11-17
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ignacio chw
lvl.1
United States
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Disabled the  driver signature, disabled antivirus and firewall , run with adm privilages   , try different cables , try usb port 2.0 and 3.0 , unistall and install several times between this changes , and my mavic 2 still not recognize  in the dji assistant 2 for mavic app . my computer is recognizing the  memory in the drone  and etc but the dji assistant open and 3 -4 seconds later start slowing down and nothing happens .

  the go 4 app also not work the max % i reach is 30  and then discnoect again .
2018-11-18
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byhead
lvl.4
United States
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download assistant  v2.0.2  works great   m2pro!  I read 204 is for mav enterprise...YMMV
2018-11-24
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byhead
lvl.4
United States
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and one still has to use ass v1.2.4 for the goggles RE...
2018-11-24
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S.D. Pilot
Captain
Flight distance : 9919245 ft
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United States
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Had some trouble yesterday . Uninstalled and reinstalled both DJI A2 and App for the update to work.
2018-11-24
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SEANYSAINT
New

United Kingdom
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Dji assistant won't work im using Windows 8.1 and firmware will not update from controller to mavic pro2 I got to 100% only once but then fail. I feel I have wasted £1350 The mavic pro I got rid of as camera issues but that did update firmware I think it's dji problem to sort out realy. Any ideas on how to make dji assistant  2 to work on 8.1
2018-11-25
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Pajda
lvl.1
Czechia
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byhead Posted at 11-24 11:13
and one still has to use ass v1.2.4 for the goggles RE...

How do you handle to have both Assistants 2 ready (1.2.4 and 2.X)? First i had 2.X to update RC and Mavic2Pro, then i tried (according to sugestions from this forum) 1.2.4 for Goggles RE, but goggles are not recognised by Windows with “USB device not working correctly”. Any sugestion? Thanks a lot
2018-11-26
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Pajda
lvl.1
Czechia
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Pajda Posted at 11-26 06:17
How do you handle to have both Assistants 2 ready (1.2.4 and 2.X)? First i had 2.X to update RC and Mavic2Pro, then i tried (according to sugestions from this forum) 1.2.4 for Goggles RE, but goggles are not recognised by Windows with “USB device not working correctly”. Any sugestion? Thanks a lot

Solved, problem was in between chair and keyboard
2018-11-27
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djiuser_Ti9uZ5cwxOpe
lvl.2

Hong Kong
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请问你最后解决了吗
2020-11-4
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