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Care refresh still active after warranty replacement?
671 3 2018-11-17
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KrisTM
lvl.2
Flight distance : 670994 ft
Australia
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Hello,

I recently had my Mavic Pro replaced by DJI after a drift issue warranty claim. The original drone had care refresh associated with it. Does the care refresh swap over to the new drone or do I need to do something? Just activated the replacement drone via the app and don't way to lose my insurance.

Thanks in advance

Kris.
2018-11-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Kris, the DJI Care refresh should have been transferred to the replacement drone by our repair center, please check the status with the serial number here: https://repair.dji.com/en/djicare/coverage
2018-11-17
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KrisTM
lvl.2
Flight distance : 670994 ft
Australia
Offline

Thanks Mindy
2018-11-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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No problem, please let us know if you have any further concern.
2018-11-17
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