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Impossible to set video codec to H.265?
1348 12 2018-11-18
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SimonID
Second Officer
Germany
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Hi,

after getting to know the Mavic 2 Enterprise for a few days I noticed that no option to switch between H.264 and H.265 is available in my Pilot App.
Did I miss something or is this a bug because it is clearly advertised that the M2E supports both codecs.

App Version 1.0.1 on Android, M2E says there is no firmware update available.

Can you help me out here?

Thanks,
Simon


2018-11-18
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DJI Susan
Administrator

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Hi Simon, we're so sorry for the confusion. This has been forwarded to the designated team for check and revise. Appreciate your feedback. Also, there is only one firmware of Mavic 2 Enterprise for now, we'll release if the update is available.

2018-11-20
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DJIJAKOB
First Officer
Flight distance : 740577 ft
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Norway
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The M2E should support HEVC (H.265) recordings. Probably just a bug.
2018-11-20
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SimonID
Second Officer
Germany
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Thanks for the answers. I guess I did not miss an option then but maybe the option is just not available in the pilot app...
2018-11-20
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Ex Machina
Captain
Flight distance : 1753100 ft
United States
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SimonID Posted at 11-20 12:39
Thanks for the answers. I guess I did not miss an option then but maybe the option is just not available in the pilot app...

Are you saving video as MP4 or .MOV?
2018-11-20
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SimonID
Second Officer
Germany
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I tried both in different resolutions and frame rates. VLC says it's all H264.
2018-11-20
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DJI Susan
Administrator

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DJIJAKOB Posted at 11-20 03:14
[view_image]
The M2E should support HEVC (H.265) recordings. Probably just a bug.

Hi DJIJAKOB, we're sorry for the troubles. This has been revised on our website: https://www.dji.com/mavic-2-enterprise/info#specs you may check later.
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2018-11-20
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DJI Susan
Administrator

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SimonID Posted at 11-20 12:39
Thanks for the answers. I guess I did not miss an option then but maybe the option is just not available in the pilot app...

Simon, we're sorry that Mavic 2 Enterprise does not support H.265, we've revised the description on the website, sorry for the inconvenience caused.
2018-11-20
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Lucas775
Captain
Flight distance : 12193652 ft
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United States
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Good find SimonID.
2018-11-20
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SimonID
Second Officer
Germany
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Well, that's a bit disappointing.
Thanks for the information, Susan.
2018-11-21
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DJI Susan
Administrator

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SimonID Posted at 11-21 01:39
Well, that's a bit disappointing.
Thanks for the information, Susan.

Sorry for the inconvenience. If there is anything new, we'll release on our website at the first time.
2018-11-22
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BManiac
lvl.2
Flight distance : 112638 ft
United States
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This should’t happened, this drone should have all the same features as the m2zoom.
We should have all the same flying mode, we pay for it.
2018-11-28
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DRONE-flies-YOU!
First Officer
Flight distance : 1182441 ft
United States
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Surprise!  Welcome to DJI  
2018-11-28
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