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FIRMWARE UPDATE NEEDED / HORRIBLE RESULTS
533 12 2018-11-18
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Simon Bauer
lvl.2
Flight distance : 627 ft
United States
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I am currently running the Ronin-S with the A7III and Laowa 15mm F2.

With excellent balance settings and motors calibrated the Ronin S is terribly bouncy.  

Attached is a link where you can see just how unusable this is requiring heavy post production.

Ronin-S Video Clip

I am walking the exact same way I would with my Glidecam, knees bent and slowly moving.

I am able to create usable results by slowing the footage downt to 50 percent or less and applying video stabilization.


DJI, this is unnaceptable for a $700 product, will there be a firmware update soon?

Sincerely,

Everyone



2018-11-18
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DJI-Paul
Second Officer
Flight distance : 41159547 ft
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China
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Show some photos of your camera balanced on the Ronin-S.
2018-11-18
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Volg.in
Second Officer
Flight distance : 8143 ft
United Arab Emirates
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Also me ! on D850
2018-11-18
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DJI-Paul
Second Officer
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Hong Kong
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Hey guys, when posting instability problems with the Ronin-S, it'd be very helpful to post a few photos of the setup for us to troubleshoot. The video that's posted showing the footage is a good reference point but photos of the setup are the other part of the equation. If we can't troubleshoot based off the photos and footage, we'll delve further into settings.
2018-11-18
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Simon Bauer
lvl.2
Flight distance : 627 ft
United States
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DJI-Paul Posted at 11-18 20:40
Show some photos of your camera balanced on the Ronin-S.

A58FEAD0-EEFB-4EA6-BCCB-0C582C602E22.png
ADF5DE15-B5FE-4A86-8BFF-18D4CE474535.png
2018-11-19
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Simon Bauer
lvl.2
Flight distance : 627 ft
United States
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DJI-Paul Posted at 11-18 22:50
Hey guys, when posting instability problems with the Ronin-S, it'd be very helpful to post a few photos of the setup for us to troubleshoot. The video that's posted showing the footage is a good reference point but photos of the setup are the other part of the equation. If we can't troubleshoot based off the photos and footage, we'll delve further into settings.

685AEED2-409A-4608-827A-9BD6A14F7D9C.jpeg
35EDB129-4F16-4947-9DF2-C397E718697A.jpeg
CD36757C-523D-41F1-B9CE-5A7C4DF508B4.png
CBF8C225-7E8D-4040-A4C6-AB100C91B05A.png
2018-11-19
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raphael_bellizzi
lvl.4
Flight distance : 532654 ft
Canada
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I have the same problem. I'm in a continuous back-and-forth with DJI Support since August 15th by email. I've tried many cameras but they insist saying that I have to do a cat walk and set few numbers in Smoothness. I did everything and nothing solve the problem. I know how to walk and I didn't get this problem with a FeiyuTech SPG, DJI Osmo Mobile and Xiaomi Gimbal, but it looks that I'm stupid.

Let me ask you something. Did you checked if your gimbal is well centred? Mine doesn't and maybe this could be a defective lot. Double press the trigger and check if it goes center. I made one video about it:



Motor Parameters, click and more and check your Joint angle and show me the results, please.

And this is a compilation of videos from my Ronin with many different cameras:

2018-11-20
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DJI-Paul
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@Simon Bauer with your setup, you should be able to run a High auto tune.
2018-11-20
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DJI-Paul
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@raphael_bellizzi We allow the user to adjust this center position. Please refer to:

https://forum.dji.com/forum.php? ... D531%26typeid%3D531
2018-11-20
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raphael_bellizzi
lvl.4
Flight distance : 532654 ft
Canada
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I did this Joint Angle steps and indeed worked. I'm just wondering if his gimbal has this problem too, since he has the same problem that I have with the bad stabilization.
2018-11-20
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raphael_bellizzi
lvl.4
Flight distance : 532654 ft
Canada
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DJI-Paul Posted at 11-20 02:28
@Simon Bauer with your setup, you should be able to run a High auto tune.

Paul, I have the same camera (Sony A7III) and a 24mm F1.4 GM (super lightweight). Do you think I should run the High Auto Tune to help with my problem too?

A7iii

A7iii

2018-11-20
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Simon Bauer
lvl.2
Flight distance : 627 ft
United States
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raphael_bellizzi Posted at 11-20 01:38
I have the same problem. I'm in a continuous back-and-forth with DJI Support since August 15th by email. I've tried many cameras but they insist saying that I have to do a cat walk and set few numbers in Smoothness. I did everything and nothing solve the problem. I know how to walk and I didn't get this problem with a FeiyuTech SPG, DJI Osmo Mobile and Xiaomi Gimbal, but it looks that I'm stupid.

Let me ask you something. Did you checked if your gimbal is well centred? Mine doesn't and maybe this could be a defective lot. Double press the trigger and check if it goes center. I made one video about it:

Yes I believe it is centered when double tapping trigger. I’ll double check later and try running high auto tune first
2018-11-20
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Simon Bauer
lvl.2
Flight distance : 627 ft
United States
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DJI-Paul Posted at 11-20 02:30
@raphael_bellizzi We allow the user to adjust this center position. Please refer to:

https://forum.dji.com/forum.php?mod=viewthread&tid=172446&extra=page%3D1%26filter%3Dtypeid%26typeid%3D531%26typeid%3D531

If high auto tune doesn’t work should I try this?  Is there a way to revert back to default if this doesn’t work? Thanks
2018-11-20
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