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Crystal Sky Monitor Not Working w/ Mavic Pro 2
576 2 2018-11-19
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RMacDonald
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Flight distance : 990781 ft
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Has anyone run into this issue?
Purchased a 5" CrystalSky Monitor for my Mavic Pro2. Using the DJI CrystalSky Monitor Mount and plugging the monitor into the center USB on the controller, when I power everything up, I'm getting a few issues;
1. Slow SD Card Error
2. No Battery Info
3. No Position
4. Can't take a photo or start recording video
5. Menus options disappear
But when I unplug the Crystal Sky and plug in my iphone, those issues disappear and everything runs normal. I even bypass the Crystal Sky mount and used a USB-C to USB wire and plugged directly; same issue
If I use an iPhone wire and plug that directly to the center USB on the controller and the other end to my iPhone, everything works fine.
I'm at a lost here...
Thoughts?


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2018-11-19
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RMacDonald
lvl.4
Flight distance : 990781 ft
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United States
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Disregard;  Goapp needed updating on the Crystal Sky
2018-11-19
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DJI Natalia
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RMacDonald Posted at 11-19 16:00
Disregard;  Goapp needed updating on the Crystal Sky

Hi there, sorry for the trouble caused. We're glad that you were able to resolve the issue. Should you have further question, please don't hesitate to reach us. Thanks for your support.
2018-11-19
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