Gimbal issue - leveling
645 2 2018-11-28
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rewind
lvl.1
Flight distance : 1730725 ft
Czechia
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Hello to all,

I noticed strage leveling of Gimbal on my Mavic Pro. When I stay in the air and "look" forward it's ok. When I turn with the whole Mavic to the left/right, let s say 90 deg, image is stable but bank angle is tilted 20-30 degr. It takes around15-20 seconds to level properly. All other axises are ok.

Despite this issue, stabilization works.

I already tried following:
1/ calibrate gimball - not helping
2/ restore/reset factory defaults - not helping
3/ firmware re-flash - not helping
Any settings in a tab for gimbal doesnt have any ifluence on this behavior.


My question is. Because I have DJI Care (8 moths left), should I send it to the service in the EU? Or can I do somehting to fix it by myself?
Thank you very much in advance for advice


2018-11-28
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Woe
Captain
Flight distance : 4129268 ft
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United States
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I'm going to say send it in. Better safe than sorry.

You don't want to void you warranty
2018-11-28
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DJI Stephen
DJI team
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Hello and good day rewind. I am sorry to know that you are having issues with the gimbal of your DJI Mavic Pro. I understand that you have already done some troubleshooting steps in fixing this issue but still the issue was not fixed. The best thing you need to do is to contact DJI Support at https://www.dji.com/support for further analysis and repair on the drone. Thank you.

2018-11-28
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